This post is more than 5 years old
2 Posts
1
268052
October 30th, 2012 17:00
Dell 1397 WLAN card drivers for Windows 8
Like an idiot, I downloaded Windows 8 on the first day of it's public release. I have an Inspiron 1545 laptop. As soon as I installed W8, my wireless card stopped working. Is there any chance that W8 drivers will be released anytime soon? I am very dependent on my laptop and need to get it up and going again. Thanks in advance for your help.
No Events found!


PudgyOne
11 Legend
•
30.3K Posts
•
106.6K Points
0
August 30th, 2014 09:00
Alexdavvvv,
Hit the Windows key and the x keys at the same time, device manager, double click on Dell Wireless 1397 WLAN Mini-Card, Advanced.
Look for Antenna Diversity. Change Antenna Diversity from Auto to Aux, then restart your computer and see if you can connect.
Rick
shgaurav
2 Posts
1
October 30th, 2012 17:00
I am having the exact same problem. I have an Inspiron 1464 with Dell 1397 wireless half mini card. It worked well with Win 7 but having problems with wireless connection ever since I upgraded to Win 8 couple of days back.
I think its Dell's responsibility to provide the latest working drivers asap.
Thanks in advance.
Prateek K
2 Intern
•
943 Posts
0
October 30th, 2012 18:00
Hi
I would like to inform you Dell uploads Drivers/updates/developments only after testing it and make sure it’s stable for a particular system model. Drivers for Windows 8 on Inspiron 1545 are unavailable on our Dell website as of now. Kindly bare with us.
Please reply if you have any further questions
Thanks & Regards
Prateek K
#iworkfordell
elburro39
2 Posts
0
December 6th, 2012 16:00
Do you have any updates on this driver? I have now had Windows 8 for over a month, and still no driver update? Is there any sort of timeline for this, or do I need to roll back to Windows 7?
bbmadzky
1 Message
0
December 22nd, 2012 19:00
Hi! In the span of three months after this post reply, does Dell already have a solution for this problem? I sometimes encounter my WLAN Card 1397 for Inspiron 1545. On some occasions, clicking the network icon in Windows 8's notification bar does nothing even the said device is present in the Device Manager. I presume it has driver problems that leaves users unable to connect to wireless networks. Please do reply asap on this matter. It's really giving me headaches.
Philip_Yip
11 Legend
•
16.1K Posts
•
65.9K Points
0
December 23rd, 2012 06:00
Try installation of the Dell Wireless 1501 driver:
http://ftp.dell.com/FOLDER00878369M/13/DW1501_W8_X00_A00_Setup-NF03J_ZPE.exe
It should update the driver however installation failed in my 1390 card gave an "Update.cpc 828" error.
Umbra Serpens
1 Message
0
April 18th, 2014 10:00
I'm having this issue with a Latitude E5500, and I'm not seeing a Win 8 driver for its 1397 WLSN Mini-Card out there. Will there be one released any time soon?
Philip_Yip
11 Legend
•
16.1K Posts
•
65.9K Points
0
April 18th, 2014 16:00
I tested the system with that wireless card on Windows 8.1 and it seems to work fine natively with Windows 8.1. What issues are you having with the wireless card?
Alexdavvvv
13 Posts
0
August 30th, 2014 08:00
I have a problem with Dell Wireless 1397 WLAN Mini-Card on my Dell Studio 1735 and windows 8.1.
My computer see all the wi-fi networks but cannot connect to any of them.
Is there available any new versions of driver? Now I have 5.100.245.200 (14.03.2012).
Alexdavvvv
13 Posts
0
August 30th, 2014 11:00
Thanks for the answer, but I see only another settings:
PudgyOne
11 Legend
•
30.3K Posts
•
106.6K Points
0
August 31st, 2014 20:00
Alexdavvvv,
The setting was removed for the newer models.
This adapter will connect to 2.4GHz ONLY. Windows 8 will not support WEP Security.
Try reading...
How to Fix DNS Server Not Responding Problem
Rick
Alexdavvvv
13 Posts
0
September 1st, 2014 01:00
Thanks, but I think it can be helpful in case of troubles with acsess to web pages if you CONNECTED to wi-fi network.
I even cant connect to wi-fi network.
Alexdavvvv
13 Posts
0
September 1st, 2014 14:00
My Network is work on 2,4 Ghz on 6 channel, and have WPA2 security. But I can`t connect to it using my laptop.
For example, I can connect iPhone 4S wi-fi hotspot using my laptop, but cant connect to my home network.
How cam you help?
Also I tried to wrote DNSs, but it didnt help.
PudgyOne
11 Legend
•
30.3K Posts
•
106.6K Points
0
September 1st, 2014 21:00
Alexdavvvv,
Did you try WPA2-PSK(TKIP) Security (Personal)? Not all adapters will connect to WPA2-AES.
Try channel 11?
Check your virus program and firewall?
Rick
Lphill
3 Posts
0
June 14th, 2015 17:00
I have a dell 7537 that stopped being able to connect to wifi. When I did the procedure above and looked under 'general'. It states that ' windows has stopped this device because it has reported problems (code 43)
I don't know what to do next. The internet connection icon is no longe 'bars' in the tray it show a box and red x. When I click on it it goes to networks and says no connections available. When I trouble shoot it wants me to connect an Ethernet cable. (Intel (r) wireless-n 7260)