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January 3rd, 2008 22:00

DELL D630 - CANNOT CONNECT TO INTERNET

I have a Dell Latitude D630 which is part of my home Linksys wireless network (WRT54GL router) and Wireless-G Access point & DSL Cable - Router. My other two computers (Dell desktop and Gateway laptop) get to the internet fine BUT the Dell D630 - even when showing in the "wireless network connections" as 'connected' with a 'very good' signal and speed of 54Mbps will NOT connect to the internet. I get the "unable to display webpage" message when I click the Internet Explorer icon.
 
The Linksys router is set up with a secure 64-bit WEP encryption with SSID enabled. I don't know what other information to provide - perhaps someone (anyone) can advise what may be the problem? I've been on the phone with Dell, Verizon and Linksys and after pulling cables, changing settings and generally going crazy, I cannot get to the internet. Dell said "Go buy a new router." Please HELP!!

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28K Posts

January 7th, 2008 13:00

Glad to here it's fixed!   I didn't suspect a MAC address filtering problem, which is usually one of the first things to check, because it appeared that you were getting an IP address from the router.  In any case, these problems are always solved by the last thing you check.  Good luck keeping it running.
 
Steve

11 Posts

January 7th, 2008 16:00

Thanks again steve - have a great 2008!
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