I facing such an issue. I've been getting accessing wifi and Bluetooth. I think my wifi adapter has some fault. Now an external wifi adapter that I can plug on a USB port can help me out. Please suggest me one such good PCI card.
Thanks for posting. Apologies that your system is not performing as expected.
Have you been able to run a systems diagnostics yet? Please run Dell SupportAssist, make a note of any error messages found and post back. If there are none, then the issue may be either software or driver related.
Here is information from the Dell knowledge base you may find helpful:
If you still require assistance and the system is under warranty, you may contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.
If there is no warranty, then you could contact our Out of Warranty team to get a quote for a paid service request.
mandy48
3 Posts
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March 18th, 2019 05:00
robert p
4 Operator
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9.4K Posts
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March 18th, 2019 10:00
Hi mandy48,
Thanks for posting. Apologies that your system is not performing as expected.
Have you been able to run a systems diagnostics yet? Please run Dell SupportAssist, make a note of any error messages found and post back. If there are none, then the issue may be either software or driver related.
Here is information from the Dell knowledge base you may find helpful:
Connecting and Troubleshoot Internet Connectivity Issues on Your Dell Computer
WiFi Not Connecting
If you still require assistance and the system is under warranty, you may contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.
If there is no warranty, then you could contact our Out of Warranty team to get a quote for a paid service request.