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August 1st, 2004 00:00
Dell Image Expert blocking the opening of e-mail attachments
I have WINDOWS XP w/Outlook Express 6. About 2 months ago, nearly everytime I try to open an attachment to an e-mail, a dialog window pops up saying "DELL IMAGE EXPERT cannot open this attachment". The REALLY IRRITATING part is, that I can forward the same message to my wife's account (on the same computer) and have no problem at all.
I have been given one suggestion to 'reinstall Internet Explorer and Outlook Express' but the instructions look as complicated (and potentially as devestating) as prostate surgery! Anybody out there have a less radical suggestion for clearing what appears to be an unwanted program blockage.
I can't seem to find any "tool" to manipulate Outlook Express and I would rather NOT delete Dell Image Expert.
volcano11
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28K Posts
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August 1st, 2004 00:00
Since Outlook Express is part of Windows, try posting in the Software - Windows XP forum where there is a lot more traffic. You problem is not really a problem with networks. Good luck finding a solution over there.
Steve