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December 29th, 2014 13:00

Dell wireless 1538 802.11 a/g/n adapter

I have a Dell Venue 8 Pro 5830 and I cannot get an internet connection. When I run the Windows network diagnostics I get the message "The Dell wireless 1538 802.11 a/g/n adapter is experiencing driver or hardware related problems".

I have tried everything suggested in the Tablet.  What can I do now? I bought the Tablet through Amazon and I live in Venezuela.

6 Posts

January 18th, 2015 11:00

I have the same EXACT problem for 3 days.Even with my 5 yr computer experience I still couldn't figure this issue out.Dell rep and I found a temp solution.restart......press f8 nonstop....click on repair......restore it to an earlier time....

this so far is the ONLY thing wev'e tried thats had a temp and pleasing result.let me guess there's a big red x on the bottom right hand corner? also try pressing fn + f2 same time......device manger-right click on dell wireless and disable,then enable.......

ive had my dell inspiron 5423 for 2 1/2 months off of ebay.still has warranty under owner before me.After tons of research I'm thinking either driver I bad,or hardware or when he installed fresh copy of windows 7,he didn't install everything in the correct order (very important thing to do).

If by chance you come across a permanent solution please keep me informed.

11 Posts

April 7th, 2015 14:00

I've had my Venue 8 almost exactly a year, and got the same message. I only have about 1G of memory left, and wonder if that has some influence. Up til now it worked very well. Did the warranty run out? :emotion-5:

Thanks.

1 Message

July 24th, 2015 07:00

Me too!

October 9th, 2015 12:00

I had the exact same problema with my dell venue 8 pro and this is how I solved it:

-Turn the device off

-How the power and volumen down till it turns on, this should take you to the boot menu

- Go to the Exit tab and look for reset settings (press it)

- In the same tab there´s a sabe changes and reset option. Select it

This will automatically reboot the device and in my case connect the driver with no problem, now wifi is working perfectly

PD i dont know why but the Dell Venue 8 pro has so many driver problems been like 2 years with it and it has so many issues. Such a good device but lacking a lot of reliability

1 Message

July 4th, 2017 11:00

Thank you for sharing! I was able to correct this issue on my dell tablet!

1 Message

September 23rd, 2019 02:00

It worked. 

I tried > boot mode> advanced > disabled WLAN > save > enabled WLAN > save > Exit from DOS Boot mode.

Restart.

Now my Dell tab is connected to Wi-Fi.

Thanks.  

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