I have an Inspiron 1545 with Dell Wireless module 365 and Windows 8, and it seems that it worked with the Dell Wireless 380 module. But not yet tested.
I have a 375 but when I try to use Broadcom tool he told me "Unable to run Microsoft Bluetooth stack".
Bluetooth service is running...
If I try different tools it told me "access forbidden".,..
Can you help me?
thanks.
Matteo
Press [Win] and [ r ] and type appwiz.cpl in the run box and press enter. Uninstall any programs related to the Bluetooth.
Press [Win] and [ r ] and type devmgmt.msc in the run box and press enter. Right click any device under Bluetooth radio and select uninstall. In addition see if there is any mention of Bluetooth Devices under Network adapters and likewise right click and select uninstall.
Restart your computer and reattempt the broadcom update.
I have this exact same problem and no one seems to have any answer as to what will actually solve it. I've tried a dozen different solutions and nothing seems to work.
Dell has told me on the phone that it's my problem....very helpful.
I have this exact same problem and no one seems to have any answer as to what will actually solve it. I've tried a dozen different solutions and nothing seems to work.
Dell has told me on the phone that it's my problem....very helpful.
What problem? Model of Dell and Wireless Card/Bluetooth Card?
Although this wasn't the full fix to the situation, it did send me down the path of getting to the correct one.
I attempted Beg21's fix and it didn't work exactly as he described, but after messing around with ownership, permissions, importing, and exporting I was finally able to get some combination of taking ownership and granting permissions that gave me access to the keys under the BTHPORT tree. I actually had to remove inheritance from them and explicitly apply the permissions. Then, once I had done that I went back to the parent and reapplied inheritance and it stuck.
Even after I was able to get those permissions set, the Windows Update install still did not work (gave the generic "Windows update encountered an error" message).
I remembered someone else saying that the Broadcom drivers worked better, so I went back out to the Broadcom installer site and on first attempt it was still unable to start the Bluetooth stack. It recommended (as it always has) to reboot and try again and after that reboot the Broadcom installer was finally able to get the drivers installed.
Thanks for starting me down the path that finally worked. This has been a huge nuisance for me for over 2 months!
matteo.tiberi
2 Posts
0
January 9th, 2013 07:00
Hi,
I have a 375 but when I try to use Broadcom tool he told me "Unable to run Microsoft Bluetooth stack".
Bluetooth service is running...
If I try different tools it told me "access forbidden".,..
Can you help me?
thanks.
Matteo
Atitudeh
6 Posts
0
January 19th, 2013 04:00
I have an Inspiron 1545 with Dell Wireless module 365 and Windows 8, and it seems that it worked with the Dell Wireless 380 module. But not yet tested.
Philip_Yip
9 Legend
•
16.1K Posts
0
January 20th, 2013 17:00
Press [Win] and [ r ] and type appwiz.cpl in the run box and press enter. Uninstall any programs related to the Bluetooth.
Press [Win] and [ r ] and type devmgmt.msc in the run box and press enter. Right click any device under Bluetooth radio and select uninstall. In addition see if there is any mention of Bluetooth Devices under Network adapters and likewise right click and select uninstall.
Restart your computer and reattempt the broadcom update.
matteo.tiberi
2 Posts
0
January 24th, 2013 09:00
Thank you Philip.
I've tried but i receive a message with "Cannot start Microsoft Bluetooth stack".
Ideas?
Thanks
Teo
Philip_Yip
9 Legend
•
16.1K Posts
0
January 24th, 2013 23:00
Check out this post here:
http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/error-message-cannot-start-the-bluetooth-stack/38cc3e5e-2d5b-4aa6-9526-e43c879d64fc
If that fails try disabling all the Bluetooth Services and restarting your computer, then re-enabling them.
Max Drawdown
39 Posts
0
January 27th, 2013 15:00
Hi Natakuk4
You suggest that the correct Win 8 driver for the 1704 is Network_BRCM_1704_W78_A01_Setup-P0HGH_ZPE.exe.
I installed the one that was listed for my service tag, i.e. DW1704_W8_X01_A00_Setup-321H1_ZPE.exe
Can you clarify if the one I installed is the correct and most recent one, or should I install the one you recommend?
I's an Inspiron 15R n5250
thanks
Max
Philip_Yip
9 Legend
•
16.1K Posts
0
January 28th, 2013 01:00
Network_BRCM_1704_W78_A01_Setup-P0HGH_ZPE.exe is WLAN_6.30.59.74/BT_12.0.0.2200 - 211 MB
DW1704_W8_X01_A00_Setup-321H1_ZPE.exe is WLAN_6.30.59.26/BTW_12.0.0.1600 - 202 MB
The one I suggested is only very slightly newer, both will probably work fine with your system.
Max Drawdown
39 Posts
0
January 28th, 2013 04:00
Thanks Philip, will give the new one a try
Max
Debsbond008
4 Posts
2
January 30th, 2013 01:00
Use Broadcom Bluetooth 4.0 driver All Dell Wireless Bluetooth Supported
Supported device list
Broadcom BCM20702 Bluetooth 4.0 USB Device"
"Broadcom BCM20702 Bluetooth 4.0 +HS USB Device"
"Broadcom Bluetooth 4.0 USB"
"Broadcom BCM20702 Bluetooth USB Device"
"Broadcom Bluetooth 3.0 USB"
"Broadcom Bluetooth 2.1 USB"
"Broadcom Bluetooth USB"
"Bluetooth USB module"
"Broadcom 2070 Bluetooth"
"Bluetooth module"
"Dell Wireless 375 Bluetooth Module"
"ThinkPad Bluetooth 3.0"
"Broadcom BCM2070 Bluetooth 3.0 USB Device"
""Broadcom BCM2070 Bluetooth 3.0 + HS USB Device"
"Dell Wireless 370 Bluetooth Mini-card"
"Dell Wireless 365 Bluetooth Module"
"ASKEY Bluetooth Controller BTU1030"
"HP Bluetooth module"
"BCM4313+2070 combo"
"Lenovo Bluetooth 2.1 UHE Dongle"
"Bluetooth Module BCM92070-Auto-Pairing"
"Broadcom BCM2070 Bluetooth 3.0 +HS USB Device"
"Dell Wireless 1701 Bluetooth v3.0+HS"
"Broadcom 20702 Bluetooth 4.0 Adapter"
"Bluetooth module"
"Broadcom BCM2070 Bluetooth 3.0 USB Device"
"Broadcom 2070 Bluetooth"
"Broadcom Bluetooth USB"
"Broadcom Bluetooth V3.0 USB"
"Trust Bluetooth 3.0 Adapter"
"Broadcom 2046 Bluetooth 2.1 USB UHE Dongle."
"BRCM Bluetooth Controller BCM2070"
"Broadcom BCM2070 Bluetooth 3.0 USB Device"
"Broadcom BCM2070 Bluetooth 3.0 + HS USB Device"
"Broadcom BCM20702 Bluetooth 4.0 USB Device"
"Broadcom 2070 Bluetooth"
"Broadcom BCM2070 Bluetooth 3.0 + HS USB Device"
"Broadcom BCM2070 Bluetooth 3.0 USB Device"
"USB-500"
"BRCM 2046 BT + 4312 WLAN Combo Card for HP"
"ThinkPad Bluetooth with Enhanced Data Rate II"
"Bluetooth Module BCM92070-Auto-Pairing"
"Broadcom BCM2070 Bluetooth Device"
"Broadcom Bluetooth 3.0 USB"
"Bluetooth USB module"
"Broadcom Bluetooth USB"
"BT-250"
"BT-253"
"Bluetooth USB module"
"Broadcom 2046 Bluetooth 2.1+EDR USB Device with First Connect"
"Broadcom 2046 Bluetooth 2.1+EDR USB Device"
"HP Bluetooth Adapter"
"Dell Wireless 410 Bluetooth&UWB Mini-card"
"Dell Wireless 365 Bluetooth Module"
"Dell Wireless 367 Bluetooth Module"
"Dell 19 in 1 Media Card Reader with Dell Bluetooth 2.1"
"MSI Bluetooth Device"
"Sony Alps Device"
"Formosa 4"
"Formosa 3"
"Formosa 2"
"Formosa 1"
"Kensington Bluetooth EDR Dongle"
"ANYCOM Blue USB-UHE 200/250"
"ANYCOM Blue USB-200/250"
"Belkin Bluetooth Device"
"BCM92045DG-Flash"
"Broadcom 2045 Bluetooth 2.0 USB Device"
"Belkin Bluetooth 2.0 USB Adapter filter"
"Bluetooth USB Device filter"
"Broadcom 2045 Bluetooth 2.0 USB Device"
"Broadcom 2045 Bluetooth 2.0 USB-UHE Device"
"Bluetooth COM One Device"
"Sitecom USB Bluetooth Dongle"
"Linksys Bluetooth USB Adapter"
"TECOM Bluetooth Device"
"Kensington Bluetooth Device"
"Motorola USB Bluetooth Device"
"USB Bluetooth Adapter"
"Bluetooth wireless hub"
"Broadcom Bluetooth Controller"
"Broadcom Bluetooth Dongle"
"Dell Bluetooth USB Adapter"
"HP Bluetooth Dongle"
"IBM Integrated Bluetooth IV"
"Broadcom Bluetooth 2.0+EDR USB dongle"
"Broadcom Bluetooth 2.0+EDR USB dongle"
"Dell Wireless 355 Module with Bluetooth 2.0 + EDR Technology"
"Dell Wireless 355C Bluetooth 2.0 + EDR module"
"Teac BCM 2045 Bluetooth Device"
"Dell Wireless 365 Secure Bluetooth Module"
"Dell Wireless 370 Secure Bluetooth Mini-card"
"Dell Wireless 410 Secure Bluetooth&UWB Mini-card"
"Dell Wireless 367 Secure Bluetooth Module"
"Dell 19 in 1 Media Card Reader with Secure Bluetooth Module"
"Broadcom Secure Bluetooth Device"
"Dell Wireless 375 Secure AMP-Enabled Bluetooth Module"
"BRCM Bluetooth Controller BCM2070"
"ThinkPad Bluetooth with Enhanced Data Rate II"
"ThinkPad Bluetooth 3.0"
Download
download.lenovo.com/.../h0wz03ww.exe
Atitudeh
6 Posts
0
January 30th, 2013 04:00
Working in DELL Inspiron 15 with Windos 8 and Dell Wireless 365 Bluetooth Module?
sdavidson0316
3 Posts
0
January 31st, 2013 13:00
I have this exact same problem and no one seems to have any answer as to what will actually solve it. I've tried a dozen different solutions and nothing seems to work.
Dell has told me on the phone that it's my problem....very helpful.
Philip_Yip
9 Legend
•
16.1K Posts
0
February 1st, 2013 05:00
What problem? Model of Dell and Wireless Card/Bluetooth Card?
sdavidson0316
3 Posts
0
February 1st, 2013 06:00
The problem where installing the driver says access denied or trouble starting the Microsoft Bluetooth stack.
I have a 375 card in a LatitudeE5420.
Philip_Yip
9 Legend
•
16.1K Posts
0
February 2nd, 2013 09:00
Try following the instructions by Beg2k1 in this post: http://answers.microsoft.com/en-us/windows/forum/windows_8-hardware/installing-driver-for-broadcom-thinkpad-bluetooth/07bb9e4a-a678-4ebc-8d28-ec068c11fe59
sdavidson0316
3 Posts
0
February 4th, 2013 07:00
Thanks for the additional insight!
Although this wasn't the full fix to the situation, it did send me down the path of getting to the correct one.
I attempted Beg21's fix and it didn't work exactly as he described, but after messing around with ownership, permissions, importing, and exporting I was finally able to get some combination of taking ownership and granting permissions that gave me access to the keys under the BTHPORT tree. I actually had to remove inheritance from them and explicitly apply the permissions. Then, once I had done that I went back to the parent and reapplied inheritance and it stuck.
Even after I was able to get those permissions set, the Windows Update install still did not work (gave the generic "Windows update encountered an error" message).
I remembered someone else saying that the Broadcom drivers worked better, so I went back out to the Broadcom installer site and on first attempt it was still unable to start the Bluetooth stack. It recommended (as it always has) to reboot and try again and after that reboot the Broadcom installer was finally able to get the drivers installed.
Thanks for starting me down the path that finally worked. This has been a huge nuisance for me for over 2 months!