Dell Wireless WLAN Card Error msg

Hi Rockface,

Kindly private message the service tag of the computer so that I can take the case forward.

To private message the service tag click my User name and click Start conversation.

Awaiting your response!

I've just picked up your posting at work at lunch time, thanks.

I'l do just as you ask as sooon as i get back home.

THX again

I hope you received my private message as requested that said that my service TAG is

I should also mention that the monthkly PC-Doctor system ran and faield due to the   Flash ROM TEST  failed wcd-w7s

(this text as in red).

If necessary i can take this up as a separate issue.

THX again.

My appologies for posting again but i was curious because i normally have my Wireless connections turned off because i have never used it. I only connect using my Wireless mobild broadband from O2. I turn on my wireless connections and just ignored the other local connections available. But it appears that this has dramatically reduced the number of error messages in my event viewer.

I will post more details tomorow as soon as i can.

THX

After a little exitement last night i was hoping that my problem was significantly reduced for whatever reason.

But i have booted up my laptop and found that i still get a very significant number of ther error message for my WLAN CARD even int he first 10 minutes.

So my thoughts last night were incorrect.

I hope you have recxieved my service TAG by private message and i look ofrwardto your considered opinion.

Rgds

Hi

I'm begining to wonder if i have always posted in the right place. I hope i have now !

I have now performed a factory re-install using the boot up option (F8). I have done nothing more than this and created a standard user account.

Here is my response.

I have performed the factory inbstall and it took no more that about 10 minutes. where required i selected options relating to my geographic location. I did not activiate Mcaffee.

After rebooting a few times during the evening i found the following errors and warnings in the event viewer:

Warning 13/08/13 03:44:18

--------------------------

The COM+ Event System timed out attempting to fire the Logon method on event class {D5978630-5B9F-11D1-8DD2-00AA004ABD5E} for publisher  and subscriber .  The subscriber failed to respond within 180 seconds. The display name of the subscription is "wltrynt SENS Logon Spy Subscription". The HRESULT was 800705b4.

Warning 13/08/13 03:44:18

--------------------------

The COM+ Event System timed out attempting to fire the StartShell method on event class {D5978630-5B9F-11D1-8DD2-00AA004ABD5E} for publisher  and subscriber .  The subscriber failed to respond within 180 seconds. The display name of the subscription is "wltrynt SENS Logon Spy Subscription". The HRESULT was 800705b4.

Warning 12/08/13 20:52:18

--------------------------

The winlogon notification subscriber is taking long time to handle the notification event (Logoff).

Warning 12/08/13 20:54:18

--------------------------

The COM+ Event System timed out attempting to fire the Logoff method on event class {D5978630-5B9F-11D1-8DD2-00AA004ABD5E} for publisher  and subscriber .  The subscriber failed to respond within 180 seconds. The display name of the subscription is "wltrynt SENS Logon Spy Subscription". The HRESULT was 800705b4.

Warning 12/08/13 20:55:54

The winlogon notification subscriber took 276 second(s) to handle the notification event (Logoff).

Warning 12/08/13 20:55:54

--------------------------

Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -

1 user registry handles leaked from \Registry\User\S-1-5-21-4093850755-1423753953-3553575993-1000:

Process 528 (\Device\HarddiskVolume3\Windows\System32\winlogon.exe) has opened key \REGISTRY\USER\S-1-5-21-4093850755-1423753953-3553575993-1000

Error 12/08/13 20:55:54

------------------------

Faulting application name: bcmwltry.exe, version: 5.30.21.0, time stamp: 0x4a53eb54

Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdfe0

Exception code: 0xc000041d

Fault offset: 0x000000000000aa7d

Faulting process id: 0x4ec

Faulting application start time: 0x01ce9796144e7fd3

Faulting application path: C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwltry.exe

Faulting module path: C:\Windows\system32\KERNELBASE.dll

Report Id: 72298540-0389-11e3-a3b9-0026b9207451

Error 12/08/13 21:04:34

-------------------------

The COM+ Event System could not remove the EventSystem.EventSubscription object {AA44355E-6911-4447-BA5D-6720480579AF}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}.

Object name: wltrynt SENS Logon Spy Subscription

Object description:

The HRESULT was 80070005.

Error 12/08/13 21:12:03

------------------------

Faulting application name: bcmwltry.exe, version: 5.30.21.0, time stamp: 0x4a53eb54

Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdfe0

Exception code: 0xc000041d

Fault offset: 0x000000000000aa7d

Faulting process id: 0x4e8

Faulting application start time: 0x01ce97981a67cbf4

Faulting application path: C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwltry.exe

Faulting module path: C:\Windows\system32\KERNELBASE.dll

Report Id: 736201aa-038b-11e3-8bee-0026b9207451

I have added this information so you can have the fullest details.

I assume from this respone that

1) my problem was not hardwrae related

2) the above error messages are normal 'background chatter' and nothing to worry about

3) My problem has now been solved.

If this is the case then thanks. (smiley face).

And with the notion that this is an improvement i will continue rebulding my machine.

Thanlks for the information about the Bcmwltry.exe. It looks like i was posting int he wrong place. I have added the same details here ( in the right place). I will check my event view tonight after leaving my machine on for a short while and report back. Current evidence suggests we are moving in the right direction.

http://en.community.dell.com/cfs-file.ashx/__key/communityserver-discussions-components-files/3324/8877.13_2D00_08_2D00_14-data1.doc

Hi

Please find attached the data from last nighyts event viewer:

Last night i thought it was necesary to install my internet software and my Norton Internet security 2012.

Please let me know if my machine needs to be completely emplty for us to continue.

As always i welcome your advice and support.

Thx

Hi,

You may perform clean boot on the computer. Refer the following link:

http://dell.to/1d7dHDT

Also, refer the following link to fix Kernelbase.dll Not Found or Missing Errors:

http://dell.to/15IzsCu

If the issue persists, clean install the Operating system on the computer.

Thanks , i will follow your instructions this weekend.

Could you pls outline for me what you mean by a clean install ?

I have access to reinstall using the hiddne partition or using the w7 installation dc that came with my laptop.

I have just foudn the following article telling me how to perform a clean install using DVD or USB:

pcsupport.about.com/.../windows-7-clean-install-part-1.htm

I will use this as my reference source if this task is necessary.

Hi,

You may reset the computer to factory settings by using the partition. Refer the following link for more information:

http://dell.to/Z5LCqt

Refer the following link to reinstall the Operating system:

http://dell.to/1czZIrq

****NOTE: Back up data before performing the above steps.

Let me know how it goes.

Hello and thankk your for the links.

My weekend was eventfull but i think successfull.

This weekend i attempted to carry out the instructions in your first link. As i progressively removed non-microsoft entries from the starp. the numbr and type or error message descreased. In the end i had to leave Norton Internet Security in last because it was not possibel to remove this. That generated a a couple of error messages which only went away when ibooted in safe mode, whic gave no error messages.

Since my Norotn would not install with the Factory build , i resolved to try you clean install. This took me two goe because i was not sure that the Upgrade install was clean. So on Sunday afternoon after backing up my data, i performed a clean install.

Although i had a few probelms with a memory stick, this went well. I shoudl say that since it took me two goes to get this far via a factory insall, i took the precaution of removing two WINDOWS.00 files. One from this clean install and one from my previous install, because they took up cnsiderable space and did not relate to my original problem.

I boote dup ist thing this morning and find that within 30 minutes no error messages were generated.

here is what i have from the clean install:

20:44:31 - error
InitializePrintProvider failed for provider inetpp.dll. This can occur because of system instability or a lack of system resources.

20:47:18 - Error
Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0x0026B9207451.  The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

20:48:16 - Warning
The maximum file size for session "ReadyBoot" has been reached. As a result, events might be lost (not logged) to file "C:\Windows\Prefetch\ReadyBoot\ReadyBoot.etl". The maximum files size is currently set to 20971520 bytes.

20:48:16 - Error
Session "ReadyBoot" stopped due to the following error: 0xC0000188

20:50:08 - Warning
The maximum file size for session "Circular Kernel Context Logger" has been reached. As a result, events might be lost (not logged) to file "C:\Windows\system32\WDI\LogFiles\BootCKCL.etl". The maximum files size is currently set to 104857600 bytes.

20:50:08 - Error
Session "Circular Kernel Context Logger" stopped due to the following error: 0xC0000188

20:50:22 - Warning
The Windows Search Service is starting up and attempting to remove the old search index {Reason: Full Index Reset}.

And from my memort stck issues i had 5 of these:
The driver detected a controller error on \Device\Harddisk2\DR3.

I assume that the first batch of error messages relates to the install and is nothing to worry about.

My view of the 2nd batch is born out by various answers on Microsoft Answers.

As part of my tests using the factory build i had significant problems re-installing my Norton internet security sofyare from disk. So i have decided to use microsoft security essentials in the short term. I have an up-to-date copy of this downloaded late last wekk along with the latest copy of my os connection manager. The only other piece of software i intend to install in the short term is iTunes.

So of the manual install instruction i have completed up to step 3.

Step 4 instructs me to install DELL Drivers. Are these those already part of DELL installation CD ? Are these essential at this stage or should i procede to load and test my 3 apps first. Please advise on how i should procede ?

THX