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April 23rd, 2014 06:00

DELL XPS 15 (L502X)

I got the Windows 8.1 in my notebook, but in the dell pages, there is no drivers for this new version of windows. Everething got changes and not all the drivers works fine with windows 8.1.
For example, the bluetooth driver works very bad, and some softwares, like the wifi PROSet, do not work in this windows. Is it possible to include in the dell pages the drivers for windows8.1?

2 Intern

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618 Posts

April 23rd, 2014 06:00

Hi Evandro Pesconi,

Make sure you have run a complete windows update. Also let me know which laptop model you are using.

April 23rd, 2014 06:00

i1m using this notebook "JNM42V1" i got the frivers for windows 8, but it is not so good as when i was using windows 7... 

2 Intern

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618 Posts

April 24th, 2014 06:00

Hi Evandro Pesconi,

What are the issue that you are having with the laptop?

April 24th, 2014 07:00

all the drivers in the site, is form windows 7 or windows 8, but dome drivers to windows 8 doesn't work in windows 8.1, i don't know what is the main difference, but i'm getting troubles...

the main problem now, is the wifi program that is not compatible with the system, and the bluetooth driver and software, i cannot connect my cell phone (GT-I8190L - android 4.1.2) i use the bluetooth for audio, like i can play the musics from my cell phone and the notebook plays it in my home theater, or a multimedia system (i use this function for work, now i have the newest version of the windows, but i cannot use it)...

2 Intern

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618 Posts

April 29th, 2014 06:00

Hi Evandro Pesconi,

This might be an issue with software. Ideally windows 8 drivers should work for 8.1 as well since they both are same platform. Are you getting any kind of errors? Try a refresh and see if it works http://dell.to/QYhEUh

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