Skip to main content
Start a Conversation

Unsolved

This post is more than 5 years old

Curryfied

4 Posts

80450

October 10th, 2013 05:00

Dell XPS 8700 Wireless Limited

I just received a Refurb Dell xps 8700 windows 8. Dell 1703 wireless, atheros. And it see's my phone's tethering wireless connection and connects with no problem. But connecting to the home network doesn't seem to be working out it keeps showing limited connection. Whereas i've got android phones, iphones, ipads, gaming consoles, windows 7 laptops, windows 8 laptops, all able to connect to the wireless with no problem. I've updated the drivers, i've checked device manager. So I don't know how to get it to connect. Any suggestions?

DELL-Ravi Ch

Moderator

 • 

7.1K Posts

October 10th, 2013 06:00

Hi Curryfied,

I would suggest you to uninstall and re-install the wireless card driver on the system. Please follow the steps mentioned below to uninstall the wireless card.

  1. Open the charms bar by moving the mouse to right top corner of the screen and inthe search box, type ‘Device Manager’, and then, in the list of results, click ‘Device Manager’.
  2. Select the Wireless card under Network adapter and right click on it.
  3. Now select properties.
  4. In the properties window, under Driver tab, click on Uninstall button.
  5. Check “Delete the driver software for this device.”
  6. You want to delete the driver click OK.

After the uninstall finishes restart the system. Then re-install the wireless driver using the link below.

http://dell.to/15qlJVl

Please let me know if this helps.

Curryfied

4 Posts

October 10th, 2013 16:00

I've uninstalled the drivers, but everytime I restart it, it's installed it by itself. So it goes back to the same problem. 

DELL-Ravi Ch

Moderator

 • 

7.1K Posts

October 11th, 2013 20:00

Hi Curryfied,

I would suggest you to check the “Delete the driver software for this device.” while uninstalling the wireless card so that drivers also get uninstalled as suggested in the step 5 above.

mixtape03

2 Posts

March 5th, 2016 12:00

I'm having the same problem and I want to follow your instructions, but wouldn't disabling and uninstalling the Wifi card make it so that I can't use that link to download the driver again on the internet, which is not working?

Was this post helpful?

View All

No Events found!

Top