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August 23rd, 2012 14:00
Desktop seeing available network but won't connect
Hi Foks, new to the forum.
I have a BT hub at home and today tried to connect a Dell Dimension to it using a TP-Link mini wireless usb adapter. When installed the desktop was able to see the hub and had 4 bars but wouldn't connect. When the network code was entered it just made as if it was going to connect but it went on and on and eventually after about 45 seconds just went back showing available networks. I was surprised it didn't throw up an error or offer to investigate and fix....nothing....just won't connect. I am obviously using the correct network passkey from my router and am at a loss. Any ideas.
Thanks
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PudgyOne
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August 23rd, 2012 16:00
paul1802,
McAfee had an update on Saturday night that caused connection problems. This has since been crrected. Plese red the stickie at the top of the Dell Networking, Internet, Wireless Forums
Rick
paul1802
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August 23rd, 2012 16:00
Hi Rick.
Not at home at the min but it's possible that a trial version of McAfee is lurking somewhere within. I'm just seeing another thread on here now that relates to McAfee and wireless problems. I'm fairly new to this so didn't know that. Is McAfee a sworn enemy of wireless connections then? Should I just disable/delete it?
PudgyOne
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August 23rd, 2012 16:00
paul1802,
Before we try anything, do you have McAfe installed?
Rick
paul1802
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August 24th, 2012 01:00
I'll disable McAfee anyway Rick but this particular desktop hasn't been connected to the internet in possibly over a year so that's not gonna be the issue in this instance. I should have had the cop on to try disabling the AV software yesterday but for some reason didn't. I also didn't switch the router on/off after I had installed the wireless adapter so between the 2 hopefully I'll find the resolution. If it's neither of these then it must be some setting within the desktop itself.
PudgyOne
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August 25th, 2012 12:00
paul1802,
Sorry for the delay, work.
Try reading...
Software Updates Causes Wireless Connectivity Issue Or Unable to Connect to Internet
Rick