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kdny13

233 Posts

226584

November 27th, 2007 16:00

desperate for help!!!

my wireless network will NOT stay online!  in my list of networks there is only 1 that is my own secure network....and this keeps disconnecting and putting me into some unsecured network with limited access.
 
CAN YOU PLEASE HELP ME....i run a business from home and cannot function!
 
thank you so very much.
 
karen

kdny13

233 Posts

December 3rd, 2007 19:00

i closed that page (it wasn't finishing again)....and i right clicked on the intel icon.  up came the list of networks and i found mine and clicked on it.  as of now it seems to have connected to that one.  but i know it wont stay there.
 
should i remove the wire from router to laptop?  also, on the list of network connections that you had me bring up, it still says wireless, connected, lan connected, and 1394 connected.  what should i do with these?  should i disable ALL except the wireless one?

radist

199 Posts

December 3rd, 2007 19:00

ok now try to wright down with network browser my.router

kdny13

233 Posts

December 3rd, 2007 19:00

what do you mean reset?  is there still something wrong with it?  i dont understand.

kdny13

233 Posts

December 3rd, 2007 19:00

yes i have it written down.

kdny13

233 Posts

December 3rd, 2007 19:00

ok. so i'm back to that page...i put in admin, admin and now i'm at the page with security enabled.  if i re-check that box, will it fix everything?  else, what do you want me to do at this point?

radist

199 Posts

December 3rd, 2007 19:00

by right mouse button click make Local area connection - Enabled (it from pop up menu)

radist

199 Posts

December 3rd, 2007 19:00

just remove your cable.

kdny13

233 Posts

December 3rd, 2007 19:00

in key 1 i have my router password.  other keys empty.

kdny13

233 Posts

December 3rd, 2007 19:00

it has 10

kdny13

233 Posts

December 3rd, 2007 19:00

first i clicked the security enable back, then i went thru the sccreens until the sae and apply.  that's where i'm at now....waiting for it to finish.

radist

199 Posts

December 3rd, 2007 19:00

I'm affreid you need to reset your router because it can not save some state. But I'm not sure about settings you have. I can be in internet more 1 hour. What you think?

kdny13

233 Posts

December 3rd, 2007 19:00

ok. it says connected

radist

199 Posts

December 3rd, 2007 20:00

are you sure? if yes i'm fine. but only one thing. where you bought your router? and who made first setup? if some internet provider - phone them and say you need to reset your router dew to technical reason. do you need from them some information to be connected after all. if no info you need - think to reset (it's like reniewing) your router, but be ready to setup whole your connection from zero (better way)

kdny13

233 Posts

December 3rd, 2007 20:00

i have rebooted my laptop....and for now, it seems ok so i will stay this way
 
thank you for your help.  i appreciate you sticking with it to the end.
karen

radist

199 Posts

December 3rd, 2007 20:00

and as well it's better for to find somebody around to check your network settings and repair it if need. if you can't find somebody please read this two manuals (proset user guide and dell 2350 manual) there is interesting positions. even now your network not so secured. there is possibilitie to setup MAC adress filtering (Advansed Settings > Access Control Settings). it could be more secure becuase only your network card could reach your router.

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