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kdny13

233 Posts

226554

November 27th, 2007 16:00

desperate for help!!!

my wireless network will NOT stay online!  in my list of networks there is only 1 that is my own secure network....and this keeps disconnecting and putting me into some unsecured network with limited access.
 
CAN YOU PLEASE HELP ME....i run a business from home and cannot function!
 
thank you so very much.
 
karen

radist

199 Posts

December 3rd, 2007 16:00

and now:

you have security disabled.

switch on your notebook,

go to proset and go to properties of your network to check you have same SSID as on router.
and try to cennect it.

radist

199 Posts

December 3rd, 2007 16:00

I mean Save and Restart

kdny13

233 Posts

December 3rd, 2007 16:00

again, it is saying the page cannot display.

kdny13

233 Posts

December 3rd, 2007 16:00

gateway mode

radist

199 Posts

December 3rd, 2007 16:00

ok

From internet browser try

http://my.router or http://192.168.2.1

admin
admin

>

Basic Settings

>

Uncheck Wireless Security Enable box

>

on bottom of a page

Save and Restart

I hope thats all.

kdny13

233 Posts

December 3rd, 2007 16:00

i wil return in a few minutes (15)....please at that time, let me know how to put it all back the way it was.

kdny13

233 Posts

December 3rd, 2007 16:00

and now i am not connected to my wireless network, and it will not allow me to!  it's asking qustions i do not know the answer for.!!!  how can i just put it back the way it was?

kdny13

233 Posts

December 3rd, 2007 16:00

by stuck i mean it's still on the same page it was on when i clicked save and restart.  it says:
 
 

The device has successfully saved the settings and will restart. During the startup process the LED of the device will blink. Please wait until the blinking of the device stops before proceeding. The Home page will be loaded automatically after restart is completed!

 

please wait a moment.....

 

it's alot more than a moment --- and it isn't doing anything!

radist

199 Posts

December 3rd, 2007 16:00

OK

After we finishing with router you must check you have same SSID name as on router on your notebook.

Now uncheck wireless security enable to disable it.
Don't worry it's for test.
Then down on page is apply and save. Make apply & save.

kdny13

233 Posts

December 3rd, 2007 16:00

ok.  done.  now what do i do?
 

radist

199 Posts

December 3rd, 2007 16:00

There you have page like on link below

http://support.dell.com/support/edocs/network/2350/en/CONFIG/web_conf/index.htm

Go to Basic Settings
and say to mhat you have checked there

kdny13

233 Posts

December 3rd, 2007 17:00

why cant you understand that 192.168.2.1 is MY NETWORK and i can no longer connect to MY network.....................
 
right now the intel icon shows that i'm connected to 192.168.1.102

kdny13

233 Posts

December 3rd, 2007 17:00

no, NOTHING is ok, and i dont' know what youre talking about anymore.  network icon doesn't even have status.
 
i give up.  all i know is that now i'm in much worse shape then when i started.  :smileysad:

radist

199 Posts

December 3rd, 2007 17:00

you mean you can't enter to router via wire connected pc?
try to switch router of and on after few minutes.
because you need come into

via web broser only

http://my.router or http://192.168.2.1

or just:

my.router

or

192.168.2.1

kdny13

233 Posts

December 3rd, 2007 17:00

SINCE I CAN NO LONGER CONNECT THROUGH MY OWN WIRELESS NETWORK< I CANNOT CONNECT TO THE LINKS YOU KEEP TRYIING TO TELL ME TO CONNECT TO.
 
 
it will not connect and page will not display.  now what do i do?

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