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April 8th, 2004 19:00

Difficulty home networking (Sub Spooler System App)

Hi All

Im am trying to set up a wireless home network (For the first time) 2 machines are involved. 1/ desktop Dell Dimension 2400, 2.4ghz P4, 512mb ram, xp home 2/ Dell Inspiron 5150 2.8ghz P4, 512mb ram, xp home. Both are installed with wireless cards.

The ADSL modem (3Com) is conected to the phone line and the Belkin wireles router is connected to the 3com modem by use of a network cable. Both Machines are able to access the internet wirelessly through this set up although are not able to share files or printers. The problem comes when I attempt to run the netwok wizard. When it is run on the Dimension, whilst It is attempting to configure the machine for networking, I get the message "Sub spooler system app encounterd a problem and needs to close" the wizard then reports it has failed thus the network is not configured.

Any assistance would be much appreciated as I am close to chucking both machines and router out of the window!!!!

Thanks in advance...

Rob

 

 

 

2 Intern

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7.3K Posts

April 8th, 2004 20:00

The info has been posted numerous times on these forums that a search would have turned up.  Among the solutions is disable the XP firewall, be in the same workgroup, have sharing enabled.  A search or even a google will elicit more.  www.homnenethelp.com is also a good source.

25 Posts

April 8th, 2004 20:00

John

Thankyou for the information and sorry if all of this has been done before but you must remember I am a total beginner to all this (Not just wireless that is) so I am learning slowly but surely.

I have turned off the firewall but it seems the network wized re enables it during configuration. Also the wizard enables sharing at the same time and I am making sure both machines are in the same workgroup.

Would running Norton Firewall cause a problem?

The link you sent is not working by the way...

Thanks again

Rob

 

2 Intern

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7.3K Posts

April 8th, 2004 22:00

Fat fingers typing - www.homenethelp.com/

2 Intern

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12K Posts

April 9th, 2004 05:00

Your Norton Firewall is causing a problem becasue it does not recognize the printer as being within your "trusted zone" and/or your have both the XP Firewall and Norton Firewall running at the same time.  You can only one one,  Two is not twice as good.

Whichever machine the printer is connected to, you must enable sharing for the printer ( a little hand will show under the printer icon) and then install the printer on the second machine as a netwrok printer.

You will probably find fewer problems if you stay away from the Networking Wizard until Microsoft fixes it ,and they are going to chnage the functionality of that Wizard!

I'll post these sites as good resources also:

www.homenethelp.com

http://www.theeldergeek.com/quick_guide_to_simple_file_sharing.htm

http://service.dell.com/dell/topic/1,,33732+30+26124,00.html

http://www.microsoft.com/windowsxp/homenetworking/

 

Message Edited by jmwills on 04-09-2004 02:12 AM

25 Posts

April 11th, 2004 08:00

OK for anyone whos interested this is how I finaly managed it:

Before running the wizard all printers, their software and drivers must be removed. XP firewall, Norton personal firewall and norton anti virus must be disabled throughout the entire set up operation. The print Spooler must be stopped throuout the entire set up operation (Control pannel/Administritive tools/Services/Print spooler.) The wizard will now run succesfuly. Once set up Norton personal firewall must be configured on all machines to accept networking.

BINGO!

 

Thanks

Rob

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