Dimension 8100 no connection

Does the link light next to the ethernet port on the 8100 light up when the cable is plugged in and the router is powered on?  Does the integrated network adapter show up in Device Manager when you expand the listing for Network Adapters?

To help troubleshoot this problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.

Steve

Just to clarify things a bit - do you have a wireless network adapter on your Dimension 8100?  Did you run the ipconfig command from the laptop or from the 8100?  The reason I ask is that the 8100's integrated network ethernet controller is a 3-COM device, not a Broadcom device as is shown in the ipconfig output.   If you ran this command from your laptop, it doesn't help us solve the problem.

Steve

Thanks for questions:
1. Yes the light is lit but it is orange not green like it supposed to be.
2. Yes the integrated network adapter does show up in the Device Manager

Here's the output from ipconfig:

D:\Documents and Settings\Pat>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : pitterpat2
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : covad.com

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . : covad.com
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2915ABG Networ
k Connection
Physical Address. . . . . . . . . : 00-12-F0-3E-CD-0A
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.4
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
Lease Obtained. . . . . . . . . . : Tuesday, October 04, 2005 8:12:11 PM

Lease Expires . . . . . . . . . . : Friday, October 07, 2005 8:12:11 PM

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-11-43-74-5D-C5
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.6.67
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Bluetooth Personal Area Network from
TOSHIBA
Physical Address. . . . . . . . . : 00-10-C6-77-06-F2

Thanks, Pat

First, go into Network Properties and remove Local Area Connection 8.  I don't know if it is contributing to the problem, but I can't see why it needs to be there if you are connecting through a router.  Reboot the computer after doing this.

If that doesn't fix the problem, open a command prompt window and type the following:

ping dell.com then hit Enter.

Then, in the same command prompt window type"

ping 143.166.83.230 then hit Enter.

Report back what happens in each case.

Steve

Still running Ad-Aware...will run it next.
Thanks, Pat

---

@volcano11 wrote:

Well, that shows that you are connecting to the internet, so it has to be an Internet Explorer problem. Have you recently removed any spyware from your system? Try downloading and running lspfix from Here.

Steve

---

Thought I could not connect but I went to try to run Ad-Aware and I could connect to download new updates. Then I tried to open IE and it connected. What does pinging do to the system?
Thanks, Pat

Well, that shows that you are connecting to the internet, so it has to be an Internet Explorer problem.  Have you recently removed any spyware from your system?  Try downloading and running lspfix from Here.

Steve

"Local Area Connection 8": that's what is created when you use a connection from the dsl modem to the wifi router. It's been there forever and will just be recreated when I reboot as "Local Area Connection 9".

Here's the ping results:



Microsoft Windows 2000 [Version 5.00.2195]
(C) Copyright 1985-2000 Microsoft Corp.

C:\Documents and Settings\default> ping dell.com

Pinging dell.com [143.166.83.230] with 32 bytes of data:

Reply from 143.166.83.230: bytes=32 time=50ms TTL=240
Reply from 143.166.83.230: bytes=32 time=50ms TTL=240
Reply from 143.166.83.230: bytes=32 time=50ms TTL=240
Reply from 143.166.83.230: bytes=32 time=50ms TTL=240

Ping statistics for 143.166.83.230:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 50ms, Maximum = 50ms, Average = 50ms

C:\Documents and Settings\default>ping 143.166.83.230

Pinging 143.166.83.230 with 32 bytes of data:

Reply from 143.166.83.230: bytes=32 time=50ms TTL=240
Reply from 143.166.83.230: bytes=32 time=50ms TTL=240
Reply from 143.166.83.230: bytes=32 time=51ms TTL=240
Reply from 143.166.83.230: bytes=32 time=50ms TTL=240

Ping statistics for 143.166.83.230:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 50ms, Maximum = 51ms, Average = 50ms

C:\Documents and Settings\default>

Thanks, Pat

Pinging doesn't do anything to the system.  It is a test for connectivity accross the network.  When you ping, you send a small packet of data to a specific IP address or internet domain and the server at that location sends a response back that tells you that you were able to communicate.   I had you do the pings to see if you were connecting to the internet and whether it could connect by IP address or by domain.  The pings were sucessful, so that told me that you had internet connectivity.  Why it worked after you did the pings, I have no idea.  Did you run the lspfix program?

Steve

Ran lspfix...nothing to remove.

Thanks, Pat