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6937
August 26th, 2006 21:00
E1505 and Ethernet port not working
I posted this in the Inspiron section but maybe its best here. Sorry for the repeat.
I have an Insipiron 1505 and my Ethernet port does not seem to be working.
Atlantic Broadband came to set-up me up and was unable to get the Ethernet port to work. They ended up using a USB cable which worked fine. I tried two other Cat-5 cables and none of them worked either so i don't believe its a cable issue. When you plug into the Ethernet port, the light beside it is red/orange.
I have checked the Device Manager and have four items showing under "Network Adapters". All of them have a normal icon.
Any help?
jake
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Buckzilla
4 Posts
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August 26th, 2006 23:00
1394 Net Adapter
Broadcom 440x 10/100 Intergrated Controller
Intel (R) Pro/Wireless 3945 ABG Network Connection
Motorola SURFboard SB5120 USB Cable Modem #2
volcano11
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August 26th, 2006 23:00
Which 4 devices are shown in Device Manager?
Steve
volcano11
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August 27th, 2006 01:00
Have you run the diagnostics on the Broadcom controller? (Start > All Programs > Broadcom > Broadcom Advanced Control Suite)
Steve
Buckzilla
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August 27th, 2006 09:00
I just did and all but one passed.
The "on Chip CPU" came up as "Unsupported test for BCM 440x". At the pass/fall section its listed as "N/A"
volcano11
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August 27th, 2006 14:00
If your system is still under warranty, you should contact Dell Tech Support. They are the only ones that can authorized replacement or repair.
Steve