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dripgar

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3 years ago

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dripgar

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June 11th, 2023 14:00

g15 internet capped at 10 mbps

ill keep it short, my dell g 15 5511 is getting 10 mbps when I should be getting at least 50 mbps because of the location of my laptop. I don't have smartbyte installed and have done multiple virus scans. can someone help please.


  • Jesse L (retired)

    10 Wizard

    17898 Posts

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    Posted June 19th, 2023 03:00

    dripgar,

    To receive assistance from Dell support, they need to verify the warranty status and ownership. Click the "Get help now" icon on the right to start a live chat session. Provide to them the private Service Tag and all of your troubleshooting.

     

    Jesse L (retired)