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6 Posts
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9479
June 6th, 2006 17:00
Hardware wizard fails to detect wireless card
I just installed an Intel(R) PRO/Wireless 2915ABG card on my Latitude c610 running Win. 2000 professional and the hardware wizard does not recognize it. I downloaded the latest driver and the Intel(R) PRO/Wireless Network Connection ID Tool and that recognizes it fine.
If I look at the card in the hardware controller I get the message: "Adapter state not found in registry" and device status "This device cannot start. (Code 10)"
Anything I can do to get it installed?
thanks
Jiri Weiss
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Jerry Park
695 Posts
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June 6th, 2006 17:00
Generally, when the device manager cannot identify a device or start it, it is because the device needs the drivers to properly identify itself to the device manager.
If the drivers don't automatically load, you may have to manually install them.
Jerry Park
695 Posts
0
June 6th, 2006 19:00
First, make sure the device is seated correctly. Then reboot. It the device is still not recognized:
Go to the device manager. Right click the device and select update driver.
I don't know precisely off hand the next procedures, but at some point you should be able to point to the folder where the Proset software installed and select the drivers for installation.
(Good luck with the Intel2915abg. I have one I don't use because it doesn't work well.)
jiriweiss
6 Posts
0
June 6th, 2006 19:00
Yes the driver is loaded and the Intel Proset Wireless utility shows up in my applications and is automatically loaded into my applications tray.
But the utlity says "No supported wireless adapters available in the system".
Thanks Jerry for replying!
jiriweiss
6 Posts
0
June 6th, 2006 19:00
Intel PROSet/Wireless Software was unable to detect a supported wireless adapter. Please install a supported adapter.
I rechecked and the adapter is plugged in.