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November 1st, 2010 15:00

Help needed with Internet Drivers

Note: This is my first time using this forum, I apologize if this is in the wrong section.

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Okay, so, I recently got a very bad virus on my Dell Laptop. This laptop is a Dell Inspiron E1505. I decided to wipe out the harddrive, because the laptop had little or no function due to the virus. Little did I know, since this was the first time that I had ever wiped out a harddrive, that my internet/audio/video drivers would be wiped out too.

 

Now keep in mind, I'm not worried about any other drivers at the moment, just my internet drivers. So, I found the disk to re-install those drivers, popped it in, but then it said I needed the system model. I looked for E1505, or just 1505, or 6400, and it wasn't in the choices. I was so stressed out at that point, that I decided to just install a few drivers under the Network option. So, I extracted them, and installed them, and honestly, I can't find one thing that has changed. Internet explorer won't connect to the internet either.

So, I decided to check out Dell.com, using my MAC, which I'm obviously using now. I went to drivers/downloads, entered my service tag, went down to networks, downloaded all of them, installed them, and once again, no difference. I can't connect to the internet, and even when I check device manager, I get a huge yellow question mark in other devices.

I have a wireless router, and it's connected and on almost all the time.

Help? Feel free to ask me questions here, I will respond.

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November 1st, 2010 16:00

 nickrinaldi88,

 

Here is the easiest procedure, using the recovery partition. Restoring Your Computer´s Software to the Factory Settings

 

Here is the method that you are trying to do. How To Restore or Reinstall Microsoft® Windows® on a Dell™ Computer

 

The desktop/notebook utility and the chipset drivers need to be installed first or the rest of the drivers will fail to install. How to Install Drivers in Microsoft® Windows® on Dell Systems

 

 

Rick

November 1st, 2010 19:00

Will the first link give me back my drivers?

Also, CTRL + F11 doesn't take me to any restore screen.

November 1st, 2010 20:00

Thanks.

But also, CTRL + F11 isn't working. I hold down CTRL then I press F11 right after during the DELL Splash screen.

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November 1st, 2010 20:00

 nickrinaldi88,

 

The first link, as long as the recovery partition is not corrupt, you should be able to have the computer back the way it was when it was purchased. If the recovery partition is removed or corrupt, then you have to use the manual method.

 

 

Rick

November 1st, 2010 23:00

Help me?! Please?! 

CTRL + F11 just gives me the boot screen, like "safe mode" etc. Not a restore screen.

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November 2nd, 2010 02:00

 nickrinaldi88,

 

Older versions of Xp did not have the recovery partition. Newer computers with Xp have the recovery partition and so does Vista operating systems, unless the hard drive was formatted. Without knowing the operating system all I provided was the link and you get to select the operating system.

 

You can restart your computer and tap F8 and sometimes the option is there to repair the operating system.

 

 

Rick

November 2nd, 2010 12:00

I believe it is a Windows XP Media Center Edition 2005

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