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This post is more than 5 years old
3 Posts
0
4509
December 28th, 2005 04:00
help very annoying blue screen keeps popping up
If there is anyone out there who can help me please.I have an inspiron 6000 and i have windows media center edition. i have a motorola surfboard modem and i cannot get onto the internet. The first time i installed the modem it one of the instructions was to plug up the high speed modem usb. i did. it worked fine i browsed the internet and everything. then i unpluged the usb and took my notebook to a friends house where i didn't change anything. my computer still has everything that i came with. i did download a few things that time i was on the internet including yahoo messenger, zonealarm, ad-aware se personal, and a few others. otherwise the only thing i've changed is the appearance. well, everytime i re-plug up the usb it gives me this blue screen almost instantly. it scrolls down automatically so i can't see the top of the page because the computer gives me no control whatsoever. this is what i see...
"Run the driver verifier against any new 9or suspect0 driver. If that doesn't reveal the corrupting driver, try enabling special pool. Both of these features are intended to catch the corruption at an earlier point where the offending driver can be identified.
If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
If this is the first time you've seen this stop error screen restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new intallation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical Information:
***STOP: 0x000000C5 (0X0092674C, 0X00000002, 0X00000001, 0X805446F30
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or techincal support group for further assistance."
sorry so long i didn't want to leave anything out. please help. it does that everytime i plug in my modem usb and locks up my entire computer. the only way to restart is to hold down the power button. Ctrl Alt Delete has no effect. nothing help!
"Run the driver verifier against any new 9or suspect0 driver. If that doesn't reveal the corrupting driver, try enabling special pool. Both of these features are intended to catch the corruption at an earlier point where the offending driver can be identified.
If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
If this is the first time you've seen this stop error screen restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new intallation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical Information:
***STOP: 0x000000C5 (0X0092674C, 0X00000002, 0X00000001, 0X805446F30
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or techincal support group for further assistance."
sorry so long i didn't want to leave anything out. please help. it does that everytime i plug in my modem usb and locks up my entire computer. the only way to restart is to hold down the power button. Ctrl Alt Delete has no effect. nothing help!
No Events found!


MGrobe
5 Posts
0
December 29th, 2005 03:00
When you remove the usb-based modem are you powering off the laptop afterwards? Or are you just closing it which puts it into a hibernate mode? If closing it then the operating system is getting cranky that the usb modem is missing later when it is powered back on again.
Failing that I would make sure you have the most recent driver for the modem from the manufacturers web site as you could be using an older buggy driver.
mida_221
3 Posts
0
December 29th, 2005 20:00
mida_221
3 Posts
0
December 30th, 2005 02:00
MGrobe
5 Posts
0
December 30th, 2005 14:00
Glad it worked out for you. I always check Dell's website (and other hardware manufacturers that I have bought products from) quarterly for driver updates. Driver updates can include new functionality, bug fixes, efficiency increases, etc.
Happy New Year.
-Marc-