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22 Posts

62455

November 5th, 2006 12:00

Inspiron 1300/Wireless Connection Problem

I'm pretty new to PC's which doesn't help (have used Mac's for ages). I have an Inspiron 1300, D-Link DI-524 router, & internet service with Telewest (I'm in the UK). I managed to get online with my Broadband connection, then tried to set up the router. Followed the instructions - connected the router to the mains, connected it to my PC, connected it to my modem, typed in what I was asked to, got told everything was ok  the router was restarting, could access the internet with everything still connected. I have no idea what to do next: disconnect the PC from the router/restart PC/reset modem/disable broadband connection on Network Connections/ etc etc. If I try enabling the wireless connection I get the message that it cannot renew the IP Address, but I have know idea what to do to fix it. My router does show up on available connections, but that's all.
Has anyone got the patience to help a Brit in distress?

21 Posts

November 5th, 2006 14:00

There are a couple of things you can do here. First check to see if your laptop is set to obtain an ip address automatically. Do this but clicking on "Network connections" in your control panel then go to porperties of your wireless network connection, then go to the properties of TCP/IP. Also I would check to see if your dlink is set up for DHCP.
 
Let me know if this helps
 
Michael

21 Posts

November 5th, 2006 14:00

Also without getting to complicated with the setup, just right clicking on the wireless connection and clicking "repair" works as well if you already have the wireless network setup properly in your laptop.
 
let me know if this helps
 
Michael

22 Posts

November 5th, 2006 16:00

Thanks for your efforts. I've found my way to the TCP/IP Properties & it's set to 'Obtain an IP address automatically'. Also set to 'Obtain DNS server address automatically'. I'll go check on the other suggestion.

21 Posts

November 5th, 2006 16:00

I guess the next option, though it shouldn't be necessary, would be to assign a static address using your router as the default gateway and DNS server

22 Posts

November 5th, 2006 17:00

I've had enough & put the router back in it's box. I was getting close to throwing it against the wall! How do I find the network address of the router is? Yes, I can get online fine direct from PC to modem. After fiddling with the router I have to unplug the modem, disable the broadband connection, enable it, then repair it, but after that it's fine. Yep, as long as I have idiot-guide steps/instructions I'm fine. As I said, I'm no idiot, plus knowing Macs quite well I can suss quite a bit out on here. Having a cold doesn't help tho, my noggin is fried enough without the router testing my patience! I found some very helpful-looking info on the forum for wireless installation, but I think maybe I should get my printer s/w installed on here so I can print it off, then I can have another bash (not literally!) I'm just REALLY intrigued why I can't get the router to light up properly after I've reset it. I connect the cable from router to PC but no corresponding light shows on the router.

22 Posts

November 5th, 2006 17:00

I'm beginning to wonder if something is wrong with the router. I started from scratch, reset the router, plugged it into the mains, connected an ethernet lead from router to PC but no corresponding light lit up on the router. I tried this more than once trying the lead in a different port in the router but still no corresponding light on router. Think the router might be iffy? The cable is OK as I used it as a broadband connection & it was fine.
By the way - err, this is kinda gobbledegook to me as I'm a very nearly a PC novice. "I guess the next option, though it shouldn't be necessary, would be to assign a static address using your router as the default gateway and DNS server". I think I'll have to get in touch with Dell. I wish the instructions were more helpful. No info whatsoever on what to do after the initial set-up is complete, like I mentioned in my first post. Doesn't say what settings to change on the PC either. I'm no idiot, but it would help.

21 Posts

November 5th, 2006 17:00

Goggledgook??? Too funny. Well, your router might be iffy and before you assign a static address you should make sure you can get onto the internet from your directly connected pc. If you can,  first find out what your network address of the router is, then go to the control panel > network connections > right click on the wireless connection and go to properties. Then scroll down to Internet Protocol, then go to properties again. Then click on the use the foloowing address radio buton and put in an address that is exactly like your router except for the last number. Like if your router is the defualt 192.168.1.100, make yours 192.168.1.150, with a 255.255.255.0 sunetmaask and your DEFAULT GATEWAY should be the routers address of 192.168.1.100. Does this make better sense or still gobbledgook?

21 Posts

November 5th, 2006 18:00

Maybe you need a crossover cable? Or are you sure your using the cable that came with the router??? Just a thought, sorry to hear your having such problems

21 Posts

November 5th, 2006 18:00

I donot think you are thick, I just want to help. The lights I believe are connection lights therefore if they are not lit, then there is no communication with the device and the device it is connected too which is why I suspect the cable. Also you might want to start all over, I know this frustrating but if there is a "reset" button it might help in case you missed anything?

22 Posts

November 5th, 2006 18:00

Please don't think I'm thick - what's a crossover cable? yes, I was using the cable that came with the router, & fortunately it's long enough to strange the router. A tempting thought. Why do you think the lights on the router won't work any more, even after resetting it?

22 Posts

November 5th, 2006 20:00

Geez, I didn't mean that - I was implying I was thick as I'm asking what you no doubt think is easy peasy stuff.
The cable I got with the router must be fine as I used it from my PC to modem as standard broadband connection as an experiment. Am I right in guessing it would be exactly the same as the one I usually use?
I've reset the router several times already, a few times today too. As I've done that more than once & now getting no joy with the lights I'm wondering if it could be iffy. I have 4 ports I can use. Whichever I plug the lead into, the corresponding light on the front should light up. That doesn't happen now.
Any ideas if the brand of router I have can be iffy/has a bad reputation? The other option was a Netgear.
Then I'll try again. These instructions seem more explicit. Fingers crossed please.

385 Posts

November 5th, 2006 22:00

@JanetArnott wrote:
I'm beginning to wonder if something is wrong with the router. I started from scratch, reset the router, plugged it into the mains, connected an ethernet lead from router to PC but no corresponding light lit up on the router. I tried this more than once trying the lead in a different port in the router but still no corresponding light on router. Think the router might be iffy?
I believe this would be the same as our D-Link DI-614+ and DI_624 Routers. Unless you have a PC or Notebook booted (turned on)... the green LED for any of the four "Local Network" RJ-45 plug-ins won't light-up when connected.

I checked the setup with the UK D-link DI-524 support site ("click here") and although there might be (?) differences from a UK D-Link Router and a US D-Link Router... it looks like the setup is basically the same as the US D-Link DI-524 Router ("click here").

What "Wireless" adapter is installed in your I-1300?
1. Right-click on "My Computer" / select "Properties" / "Hardware" tab / "Device Manager"
(Alternatively, you can also click "Start / "Run" and type DevMgmt.msc)
2. Double-click on "Network adapters"

Sometimes, a firmware update to the router is needed to improve compatibility with other brands or newer wireless adapters. I had to update our DI-624 firmware to solve a Centrino issue with my two sons' I-6000/ Intel Wireless 2915 adapter and I-9300/ Intel Wireless 2915 adapter.

Aloha,
Rod

21 Posts

November 5th, 2006 23:00

You seem to have the right idea and my fingers are crossed. Let me know if I can be of more help.
 
Michael

22 Posts

November 6th, 2006 08:00

Off work today with a cold so am gonna try again. I have a Dell Wireless 1370 LAN Mini-PCI Card. Also mentions Broadcom 440x 10/100 Integrated Controller.
I'm puzzed as to why first time round the lights on the router came on fine, but after I went back to square one they refused.
Anyway, I've got my printer down, will install the driver s/w on here, will print off those explicit instructions from Dell, then have another bash.
Watch this space......

21 Posts

November 6th, 2006 12:00

The "broadcom" is your wired ethernet controller. Good luck with the instructions and hope you feel better. I read the instructions and they seem to cover a step by step installation adequately. Some screen shots might help if you get stuck again. Keep me posted
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