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September 20th, 2014 17:00
Inspiron 7537 WiFi / LAN Page loading issue
Hello everyone, im new here. I have a problem with my new laptop i have recently bought. Dell Inspiron 7537 15inch OS 8.1 (after upgrade from 8.0) 16gb RAM, Samsung SSD SM 841 256gb. Lets go to the point - When i try to load a page, usually i have to refresh that page, because i get an error like "No connection" or sometimes it loads only HTML code. Almost always i cant see any pictures in Facebook, only broken links. Same is happening to the ads(if i am lucky enogh to see anything except html code). I saw many threads regarding that but non of them had helped me. Its happening with all browsers i have: IE, CHROME, MOZZILA. I will upload pictures if needed.
Things i have done:
I installed a malware anrivirus, and performed a cleanup.
I disabled all "Startup" features from Task manager.
I started the laptop in Safe mode with netword - it didnt help.
I updated the WiFi drivers, from intel's website.
I reinstalled the browsers, and cleaned all ( history, cache, cookies, etc ).
Even now, i hardly reached Dell's website, and I've already read the instruction at the main page in Internet problems. I couldnt manage on my own.
Im getting out of ideas and im a bit worried.
I've mentioned the model of the laptop because i saw that many users from Dell and Samsung were claiming about same issue. I didnt notice if the browsers were working fine in OS 8 because i updated it immediately. I think a software or other is corrupting the connection. I have a phone and other laptop, and they are working fine with my home WiFi.
I forgot to say that i bought the laptop with OS 8 installed and i dont have a windows disc for repair. Is it necessary that ? I spent a lot of money for this laptop and i even cant browse at internet . :(
Regards,
FarCry3


TheKothakota
8 Posts
0
October 5th, 2014 21:00
Hi
Try Uninstalling Intel Pro Wireless Software in the Program and Features of the Control Panel and then reboot the laptop. Hopefully your issue should be resolved
Thank you
From
The Kothakota