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42111
July 11th, 2012 12:00
Inspiron m5030 wireless not working
3 days after warranty internal wirless adapter stopped working. I am now using external Belkin adapter. Have completed complete scan at Dell and results are everything is fine no problems. Am I able to download another driver. I am unable to locate my driver in the download option list. OS is win 7 64 bit.
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Mary G
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20.1K Posts
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July 11th, 2012 13:00
Check your Hardware Device Manager to see which wireless adapter you have to choose the right driver to download. Check for trouble with the adapter in the Device Mgr. list.
AdultDiaperHome
4 Posts
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July 11th, 2012 15:00
I finally located the driver at Dell.com. I uninstalled the wireless driver then reinstalled it. I restarted the computer. I went to drivers list and then into the appropriate driver and this is what is there, This device can not start (Code10).
I was able to employ many of the suggestions within this forum to no positive end.
PudgyOne
11 Legend
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July 11th, 2012 17:00
AdultDiaperHomeDelivery,
Code 10 is still a driver issue.
Download the drivers for the adapter and save them to the desktop. I usually ask to make a system restore point but since you already tried the uninstall before, not sure if this will work.
Start, control panel, device manager, network, right click on your wireless adapter, left click uninstall. Tell it to remove the drivers and software.
Restart your computer. When to log back in to the unrestricted account, the new hardware wizard will try to install the adapter. Check in the device manager to see if the adapter installed. If not, then install the drivers you saved.
Rick
AdultDiaperHome
4 Posts
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July 11th, 2012 19:00
I was able to do this earlier because I saw your response, the same, on many other queries. I followed many of your recommendations that I happened to come across. I am now less ignorant due to your desire to be helpful. I have done this again and still the same result. I am ignorant of what a code 10 is so if you know what this is referring to your help will continue in my education.
I am happy with the external adapter, however my fear is that I may break it due to the length it protrudes out of the side and the way I use my laptop.
Thanks for your help.
Sincerely
Allan Barber
PudgyOne
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July 11th, 2012 19:00
Allan,
If you under warranty, contact Dell Tech Support.
The article below states it's for XP but is the codes generated and how to fix them. From article Explanation of error codes generated by Device Manager in Microsoft Windows XP Professional
Code 10
If the device has a FailReasonString value in its hardware key, that string is displayed as the error message. The driver or enumerator puts this registry string value there. If there is no FailReasonString in the hardware key, you receive the following error message:
Recommended resolutions
Here are some things that you can try to resolve this problem.
Update the driver
In the device Properties dialog box, click the Driver tab, and then click Update Driver to start the Hardware Update Wizard. Follow the instructions to update the driver.
You may be prompted to provide the path of the driver. Windows may have the driver built-in, or may still have the driver files installed from the last time that you set up the device. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor’s Web site.
View the article in the Microsoft Knowledge Base
For more information about Code 10-related errors , click the following article number to view the article in the Microsoft Knowledge Base:
Rick
Starrr2013
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September 21st, 2013 20:00
I had uninstall and restarted but it wouldn't install bcuz it say I need to be connected to internet to install the drivers. how I supposed to if I having tourble connecting to internet
ieee488
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September 22nd, 2013 14:00
How you are posting now if you have no internet connection??????
DELL-Saharsh K
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1.5K Posts
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September 26th, 2013 01:00
Hi Starrr2013,
Please share the exact system model and operating system installed. You may download the drivers on another system which is connected to internet and transfer the drivers to a USB Flash Drive or CD/DVD. Then you may use that USB Flash Drive or CD/DVD to install the drivers on the system with which you are facing the issue.
Please follow the below mentioned steps to install the Wireless Drivers:
Hope this helps. Please reply if you have any questions.