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April 7th, 2004 15:00
Installed MSN 9 - Now NOTHING works right.
Someone from Dell ... PLEASE HELP.
How can I get this out of my computer (MSN 9 Dial UP installed from CD) and get back the simple connection and e-mail program I had - MSN Explorer connected to DellNet by msn ?? It used MSN Explorer and IE 6.xx. (Dimension 8200, just over 2 yrs. old, Windows XP Home, configured to use the DellNet by MSN Hotmail for e-mail - the nice simple screen - NOT the Outlook Exp. or the MSN Hotmail split screens with all the garbage.)
I'm not even sure how I finally got on-line and to the forum to ask questions !! I don't even know if I can receive replys.... I absolutely HATE MSN 9. To be frank, I'm almost in tears.
I've tried System Restore - several times. It did not work. MSN 9 apparently deleted something that can't be restored.
Any help will be very much appreciated.
bobnrobin
DELL-Cody
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April 8th, 2004 14:00
bobnrobin
72 Posts
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April 20th, 2004 12:00
DELL-Cody:
Thanks. Sorry it's taken so long to send Thanks, but it took awhile to find out what had to be done to get back to here !! A nice person at MS helped me get back MSN Explorer - now 7.xx as she said 6.xx was too old. Most things are back to "normal". Now have back e-mail addresses, favorites, the simple e-mail screen, archived mail, etc., etc.. One thing is strange tho', I now have to sign in with Explorer, minimize that and then click Internet Explorer to get to DellNet !! I guess that's a small price to pay, huh ?
Thanks again.
bobnrobin