2 Intern

 • 

7.9K Posts

November 15th, 2006 17:00

try using the latest drivers from intel.com

25 Posts

November 15th, 2006 18:00

Basicly, this is what happends. I am on the internet and everything is fine. Without warning, the radio will turn itself off and the wireless connection will be disabled. I can not get into network connection to re-enable it. There is no error message. As far as the AP, honestly, I do not know. I am using a university netowrk. And yes, the wireless really does disbale itself. I have also ran virus and spyware scanners with nothing out of the ordinary. In the device manager everything is OK. No yellow question marks, and no red x's.

2 Intern

 • 

7.9K Posts

November 15th, 2006 18:00

can you give a little more info on what is happening?  can you still see the network connection icon?  does it really flip to 'disabled' status.  what happens if you try to renable it?  is there an error code?  does it look normal in device manager?
 
lastly, what type of wireless router/AP are you connecting to?

25 Posts

November 15th, 2006 18:00

Well, I started with Windows and then moved to ProSet. In all honesty, it seems to happen less when using ProSet. With windows, I was restarting the computer about 3 or 4 times every hour. With ProSet, about once or twice every 4 hours (restarting is the only way to get the wireless on again - network connections seems to lock up when the issue happens).

Thanks for your help with this...

25 Posts

November 15th, 2006 18:00

I have used both the Intel and the Dell drivers already.

2 Intern

 • 

7.9K Posts

November 15th, 2006 18:00

are you letting windows manage or ProSet?

2 Intern

 • 

7.9K Posts

November 15th, 2006 19:00

i guess what I meant was, does the status change from enabled to disabled or does it merely stop working?  If the status does change, then what happens when you right-click the adapter and click 'enable.'
 
lastly, why can't you get into network connections?  if there is no error then I assume something is happening?

25 Posts

November 15th, 2006 19:00

The radio turns itself off. The "wifi" light turns off. When I go into "My network connections", if it lets me in, it will say that it is connected. If I try to right click it, nothing will happen and "my netowrk connections" will lock up. If it does not let me into "my netowrk connections", my network places just locks up as well. Now, after a restart, ProSet will give me a nice prompt that says your netowrk adapter has been disabled.

2 Intern

 • 

7.9K Posts

November 15th, 2006 20:00

at this point i'm stabbing in the dark.  could be driver/software related or it could be a hardware problem.  does it only do this during activity or is it random?  if you boot to safe mode with networking support will it happen there?  does it happen if you don't associate to an AP?

25 Posts

November 15th, 2006 20:00

It happens randomly, and I never tried not associating to an AP. I will try that, and in safe mode.

2 Intern

 • 

7.9K Posts

November 15th, 2006 21:00

the more information you can come up with the better.  if under warranty it might be worth pursuing a swap out.

2 Intern

 • 

7.9K Posts

November 15th, 2006 23:00

presumably they would start with the wireless card.  they might say it's a software issue though ... and it very well could be.  it's hard to tell with something like this.

25 Posts

November 15th, 2006 23:00

That is pretty much all of the info. If I went for a swap out, would they replace the unit or just the wireless card?

2 Intern

 • 

1.7K Posts

November 16th, 2006 01:00

Does this happen when you try to download files? or do a windows update?

25 Posts

November 16th, 2006 02:00

It happens randomly. It will happen when the laptop is sitting and idling, and it will happen when rendering a web page. It has never happened during a windows update. Windows is up to date.
No Events found!

Top