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132266
December 30th, 2002 11:00
Intermittent Wifi Connection *FIXED*
These are the steps I've done to correct the intermittent connection problem with my 1180 internal minipc. Infact I went out and purchased a Linksys WPC11 wireless network card to see if it was only the 1180's problem, and the result was both had the problem.
Step 1. Update your Access Point with it's latest firmware. You can find this at the makers web site.
Step 2. Download the latest drives for your Wireless Network Card. Dell's 1180 Internal MiniPC can be found at the downloads tab above, along with the other ones. Also found at the makers web site.
Step 3. Since I wanted as much security as possible, I used WEP 64 bit (i believe that is all the 1180 can handle), and mac filtering. Do not use these until you have this internmittent connection fixed. Once you see the problem is gone, you can enable these, (it will not effect the problem if done correctly)
Step 4. I actually disabled UPnP, because another user provided it as a solution. I didn't correct my problem, but I didn't change it back either. I disabled it by doing this. Start > Settings > Control Panel > Add or Remove Programs > Add/Remove Windows Components > Network Services > Disable it here.
Step 5. Goto your desktop, right click on "My Network Places" goto properties. Right click your wireless network card connection and goto properties. You will see the fallowing screen. Your adapter will not say the same as mine, as I am posting screen shots from my desktop, but they are the same settings I assure you.
Step 6. Windows XP Service Pack 1, adds an additional authentication IEEE, disable it by clicking on the Authentication tab in the above screen, you will now see this, uncheck Enable, click OK
Step 7. In your router, you can keep your DHCP properties set to enable, but on your wireless network card back at the Internet Properties page. Click TCP/IP, click properties. You will get the fallowing page. IP Address, you may want to use the same, or pick a different one. The first 3 octets must be the same as your router. Subnet mask must be 255.255.255.0. Default gateway must be the routers IP address, and the DNS must be the IP address of your DNS Servers that you can get in your routers setup page. Don't use 192.168.1.1. Click OK
Step 8. Now make sure you hit OK on all the screens and not clicked the X or Cancel. Restart your computer and you should have intermittent free connection. If you have any questions you can contact me on AOL Instant Messenger S10XtremeNSlamed
Message Edited by BrandonClaps on 12-30-2002 11:27 AM
Verns600m
130 Posts
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June 20th, 2003 19:00
Verns600m
130 Posts
0
June 23rd, 2003 05:00
Greg,
I tried the procedure... until i realized that the "fix" targeted Intel's wireless card. Mine is a Dell 1300
Thanks anyway.
Kocka
1 Message
0
July 15th, 2003 01:00
I just bought an Inspron 5100 notebook with 1300 MPCI card, 1184 Router and XP Home with SP1.
If I select DHCP on the notebook, the wireless network won't work at all. If static IP, gateway and DSN are filled, the wireless can work. But on and off every couple of minutes. The speed is really slow though the trayicon shows "excellent 2-11mbp".
Sometimes when the network is unavalable, I can still connect to internet and when it's excellent I couldn't connect at all.
I have installed the latest driver for the 1300 card. It fiexed the physical memory dump error but no luck with the wireless connection. As this is an obvous popular problem, I wonder why Dell doesn't give any correct solution?
meplanet
3 Posts
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July 16th, 2003 17:00
Message Edited by meplanet on 07-16-2003 02:03 PM
Message Edited by meplanet on 07-16-2003 02:07 PM
meplanet
3 Posts
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July 16th, 2003 17:00
Message Edited by meplanet on 07-16-2003 02:04 PM
luisfreak
1 Message
0
August 20th, 2003 15:00
I've tried the solution in this post, and it does not work with me. I have an Inspiron 5150 with a TrueMobile 1300. I've not tried to update my drivers, but it doesn't seem to work with anybody else in this forum.
The first message on this forum says that the intermitent connection problem is caused by a power saving feature on the wireless card. Is there a way to turn off this feature? Maybe turning off power management will solve it? I tried disabling power saving on the NIC, but it's not working. Does anyone have any ideas on this.
Thanks.
Luis.
ron mansfield
13 Posts
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September 9th, 2003 21:00
jcs23
3 Posts
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October 7th, 2003 04:00
I also have a 5150 with TrueMobile 1400. I was seeing intermittent (every 30 seconds to 1 minute) disconnections ever since I updated the firmware on my D-Link 614+ wireless router, while it had been fine before (working for hours without disconnection). (The reason I had to update the router software was so that it would work with my work laptop, an IBM Centrino T40, as there are known issues with most routers with Centrino that required firmware updates and indeed solved my Centrino problems.)
But while looking over this forum topic, I also turned off the "IEEE 802.1X authentication", disconnected my physical lan cable, and proceeded to read the remainder of this thread via wifi, and post this reply, without any problems whatsoever. So that one change was all it took for me as well.
arun_krishnamoo
9 Posts
0
October 8th, 2003 04:00
I am seeing the same problem as some of the very recent posts here. I have i5150 with TM2300 router and TM1300 MPCI card. My problem is I get connected at restrat and boot clean. But after 3 min i am disconnected and have to manually clik the icon and make an connection. This happens only once after then I am Ok till my next login / restart/ boot.. I changed channels from 6 -> 1 -> 11 no use. I checked my drivers are upto date.
Dell support does not understand my problem. Some girl from India kept going on and on with a flow chart but no use. She aslo stopped when I uttered the word WEP or WPA and she said "I am not trained on Wireless security, sorry I cannot help you more on this problem".
simontaylor
1 Message
0
October 27th, 2003 16:00
I am having the same issues as most on this message board, I have a couple of C400's with the TM 1150's in and a Netgear WG602 WAP - I also have another D400 with the TM 1300 in.
All of these machines are experiencing the connection dropping after a minute or so for a couple of seconds then restarting. I have tried all the fixes I have found trawling the forums (drivers upgrade, firmware upgrade, use util to manage connection, disable auth, disable power mgmt, rollback drivers, etc....)and all of them made no difference. I also have an X300 which did the same thing when bought and once the Intel Centrino firmware was updated then it worked just fine. I also have some other kit connected via PCCards those all worked no problem.
After reading extensively on these forums I have noticed one universal thing..which is DELL have a massive problem on their hands and are doing seemingly nothing about it. If you search through almost every model of built in Wifi card they are distributing they all have issues. I have always purchased DELL for their superior quality machines and service, but I am rethinking this approach after my last phonecall to support on this matter which involved 35 minutes of going through flowcharts and getting nowhere at all.
Surely DELL monitor this and have someone working on the issue. It can't be that hard to sort out, this is the worlds largest supplier of desktop machines we are talking about. I am sure they have a team of Wifi experts dedicated to fixing the problem they have lumped us with, the only thing being done seems us spending collectively thousands of hours trying every concievable combination of settings and drivers we can so we don't have to plug in cables any more...I am pretty sure I paid for a couple of laptops with "built in wifi"
If I ever do manage to sort this out - you will be the first to know...
x38
26 Posts
0
November 26th, 2003 12:00
I don't seem to have the same problem as most of you out there, however it did take a while for me to get up to speed. I use an 1150 on a C640 with a DLink router. My problem is when I do lose the connection, I can't get it back. I have to disable it/enable it, wait 10 mins or even reboot to get it back. I use a static ip so I don't know if it has anything to do with DHCP. Is there a refresh timer for DHCP, I thought maybe this is the culprit. Sometimes I stay connected for long time, like an hour others it won't stay connected longer than a minute at a time. I like to use XP's remote desktop and this keeps shutting me down. Real annoying.
Austin_Bike
120 Posts
0
November 26th, 2003 16:00
Actually, Simon, all you've been able to track down is that you have a problem, not necessarily a Dell problem.
It's just as likely a Dell problem as a Netgear or Microsoft problem.
Some things to test:
1. Does your Netgear router work flawlessly with other brands of notebooks?
2. Do your notebooks work flawlessly with other brands of routers?
3. Have you tried an alternate OS?
I've been running wireless since 1999 and have had 6 different notebooks (between me, work and wife) with no problem and my brother in law also brought his Dell by and got right on (as well as a friend's ThinkPad.)
If you are having problems like you are, one sure way to solve it is to get a Dell wireless access point. Then tech support has to help you, there is no place for them to hide.
splatz
3 Posts
0
December 26th, 2003 15:00
I found the solution to the 3-minute drop here:
http://forums.us.dell.com/supportforums/board/message?board.id=insp_network&message.id=1955
If your problem persists (as mine did), try reconnecting to your wireless network, and make sure that you leave the "IEEE authentication" thing UNchecked.
hope this helps!
Message Edited by splatz on 12-26-2003 11:33 AM
Mustang109
13 Posts
0
December 27th, 2003 05:00
As I've already posted in several threads, try turning off the XP service "Wireless Zero Configuration".
This is the service that looks for networks to connect to. It really blows that it causes disconnection in the process :(
cheers, Mustang.
Moose Factory
1 Message
0
April 10th, 2004 01:00
I've got just got a new 8600 a few weeks ago with the TrueMoblie 1300 card. I am also experiencing the same problem of the wireless connection being dropped shortly after login/restart/reboot. The wierd thing is that when the connection has dropped, the signal still shows as excellent. In order for me to get it started again, I have to manualy configure the wireless connection (i.e. just re-enter my network keys) before it connects again. Once the connection is up a second time, I never have a problem it it dropping again.
In another one of my attempts in getting the connection back up after the initial drop, I turned the radios off and then back on. After it is turned back on, I noticed that the wireless card wasn't picking up my access point. After a few minutes, it will connect to my access point with an excellent signal. There is something happening either with the hardware and/or the OS.
I have yet to find anyone with a solution to this initial dropped connection after a logon/restart/reboot