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99694
May 13th, 2013 17:00
Internet issues with Alienware M14x R2
I got my Alienware about 3-4 months ago, It's a pretty nice laptop, however it seems to have a weak network card or something. The router is no more than 3ft away from the laptop at all times, and it goes from 5 bars to 4 bars at random times, although not noticeable while webbrowsing(actually sometimes on youtube) it's most noticeable on World of Warcraft, where I'm constantly lagging. No, it's not my internet provider, and no, it's not a firewall, and no, it's not missing drivers because I've downloaded them and it still happens. It's really annoying and have no idea how to fix such a thing. The only reason I still havent just plugged it in via ethernet is because I don't have a long enough cable to reach around my room so it doesnt just run across my room, besides, I shouldn't have to limit myself to ethernet because of some weird faulty network card in my laptop. Besides the fact it was already delayed for 2 weeks before I got it and this network card, I do like the laptop. I'm also covered by warranty for 3 years, however if this means I have to send my laptop to dell and wait months for this to be fixed, i rather not...
Dell-Zohaib R
4 Apprentice
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953 Posts
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May 15th, 2013 05:00
Hi phillip lopez,
The Alienware M14X R2 system is offered with the following WLAN Half Mini-Cards.
If your laptop has “Intel Centrino Wireless-N 2230” or “Intel Centrino Advanced-N + WiMAX 6250”, there is a possibility your broadband Wi-Fi router does not support the “power save polling” (PSP) feature. There is are several workaround suggested by “Intel” to fix this problem. Please visit the following page for more details:
http://dell.to/YVtxgL
Try these fixes and reply with the results.
phillip lopez
4 Posts
0
May 16th, 2013 16:00
I have the Wireless card, Killer, N1202. What would be the fix for this?
Dell-Zohaib R
4 Apprentice
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953 Posts
0
May 17th, 2013 09:00
Hi phillip lopez,
I have added you as a friend. Please accept my friend request. I am sending you a private message as well. Respond to the message and provide the system's Service Tag and contact details so I may access your system records and check for further course of action.
roshan2385
3 Posts
0
July 28th, 2013 20:00
Hi Philip/Zohaib,
I have been experiencing the exact same issue.Could you let me know if the troubleshooting worked .
Could you also send be the details as well?
Thanks,
Roshan
Myles.invested
2 Posts
0
April 27th, 2014 18:00
im having the same issue with my m14 got it 3 weeks ago.... it drops connection every 15 seconds for about 1 second then comes back.... it will say in league of legends "attempting to reconnect" for a brief moment then bam lag spike ....
jongenb
2 Posts
0
May 3rd, 2014 09:00
Same problems for about a year (almost a year after purchasing) and also the Killer network card. My connection is kind of weird. Some times it works perfectly and sometimes I have got the same lagging problem that. Keeps on going like: 5 sec. connected, 5 sec. disconnected, 5 sec. connected, 5 sec. disconnected.
Amirware
3 Posts
0
May 3rd, 2014 11:00
Try this it worked for me :
From the Intel PROSet/Wireless WiFi Connection Utility:
Click Advanced > Adapter Settings > Advanced tab.
Select Power Management, uncheck Default / Auto, and move the slider to Highest / Maximum Performance.
Note
If the slider is already at Highest / Maximum Performance, move the slider to another setting and then back to Highest / Maximum Performance.
Set CAM using network control panel applet (NCPA)
Put the wireless adapter into continuously aware mode using the following steps:
Click Start > Settings > Control Panel.
Double-click Network Connections.
Right-click the wireless connection and click Properties.
Click Configure.
Click the Advanced tab.
Select the Power Management setting, uncheck Default / Auto, and move the slider to Highest / Maximum Performance.
jongenb
2 Posts
0
May 4th, 2014 09:00
Thanks!
Have been playing with the configurations and now got it to a point where i can play for 2 hours without issues. I will keep on trying to perfect it, but your tip helped a lot.