Internet not working!

My first guess is that if three users are connected to a WAN thru a hub, then some sort of IP Address conflict is occuring between the three machines.  You really need a router in there to offer some firewall protection and provide DHCP.

Okay, well I looked on the back of my system and the lights are present, there are two green lights, left one blinks, right one does not.  I tried to change the speed and duplex and nothing changed.  The icon in my taskbar shows that I am connected to the network, but within 5 minutes of being connected, i checked the status and only 226 packets were sent, while 196 packets had been received.  Shouldn't that have been like in the thousands by then?

I did that command stuff and this is what resulted:

Microsoft Windows 2000 (Version 5.00.2195)

Windows 2000 IP Configuration

Host Name......: MYCOMPUTER

Primary DNS Suffix.....:

Node Type.....: Hybrid

IP Routing Enabled......: No

WINS Proxy Enabled.....: No

DNS Suffix Search List.....: bard.pa.net

Ethernet adapter Local Area Connection:

Connection-specific DNS suffix...: bard.pa.net

Description....: CNet PRO200WL PCI Fast Ethernet Adapter

Physical Address.......: 00-80-AD-76-7C-1C

DHCP Enabled......: Yes

Autoconfiguration Enabled......: Yes

IP Address......: 10.0.6.167

Subnet Mask......: 255.255.252.0

Default Gateway......: 10.0.4.1

DHCP Server.....: 10.0.0.1

DNS Servers........: 205.166.61.140          205.166.61.160

Lease Obtained..........: Wednesday, November 12, 2003 5:16:12 PM

Lease Expires........: Thursday, November 13, 2003 5:16:12 AM

I really don't know what any of that means....but there it is.

And about the hub/router thing...the network we are connected to doesn't support routers, so we have to use the hub.  I used the hub last year and everything worked fine with it.  And my computer worked for about a month when connected through the hub, just one day it decided to stop working.

Thanks so much!

Kayla

Go to My Network Places>Right Click>Properties

Find Your Local Area Connection Listed and Right Click.Properties

Scroll Down thru the list of protocols and find TCP/IP.  Highlight and Click Properties......it will either say Obtain Address Automatically (Dynamic) or use this Address (Fixed).

Key information shown on your output is DHCP - Enabled and this info

IP Address......: 10.0.6.167

Subnet Mask......: 255.255.252.0

Default Gateway......: 10.0.4.1

Firstly the IP address, subnet mask and default gateway are valid and correct, because you have a /22 bit mask, with a network address of 10.0.4.0...on 10.0.6.167......so is fine. Also I could see you have a DNS suffix and IP address of DNS server.

Lets do some basic IP (Internet Protocol) Network checks first.
.
(1) Assuming all the above are okay can you ping the router "Start - Run - command"....this will open a DOS shell window for your - white on black.......just issue the command "ping ip_address" where Ip_address is the default-gateway (router = 10.0.4.1) IP address. You should get a "Reply in X ms" if all is well

(4) Post the results to help the diagnosis be completed.then try a "ping www.dell.com" and a "tracert www.dell.com" to see if basic Ip connectivity and DNS (Domain Name Server) are working correctly.

okay, first to jmwills, i did what you suggested and it came up that it was obtained automatically.

and to sentinel-master - i tried that and when i typed in the ping ip_address and hit enter it said Unknown host ip_address and then i tried the ping www.dell.com and it also said Unknown host www.dell.com

i wish i knew more about this computer stuff, it would probably be a whole lot easier for me!

Thanks a bunch to everyone for helping!!

Please make sure you actually put a dotted decimal Ip address in like below....try these below and paste responses here

ping  10.0.4.1

ping 66.111.4.62

Ping the NIC by going back to the Command Prompt:

ping 127.0.0.1

If you get a response then at least we can rule out a bad Network card.

Okay, here are some of the results I received when running the command:

C:\>ping 10.0.4.1

Pinging 10.0.4.1 with 32 bytes of data:

Reply from 10.0.4.1: bytes=32 time=16ms TTL=64

Reply from 10.0.4.1: bytes=32 time=16ms TTL=64

Reply from 10.0.4.1: bytes=32 time=16ms TTL=64

Reply from 10.0.4.1: bytes=32 time=16ms TTL=64

Ping statistics for 10.0.4.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 16ms, Maximum = 16ms, Average = 16ms

C:\>ping www.dell.com

Unknown host www.dell.com.

C:\>tracert www.dell.com

Unable to resolve target system name www.dell.com.

and then i did the one for the NIC:

C:\>ping 127.0.0.1

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<10ms TTL=228

Reply from 127.0.0.1: bytes=32 time<10ms TTL=228

Reply from 127.0.0.1: bytes=32 time<10ms TTL=228

Reply from 127.0.0.1: bytes=32 time<10ms TTL=228

Ping statistics for 127.0.0.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

that's all the information i have!  Thanks for helping

You can rule out a bad network card.  It appears to be something wrong with either DNS or WINS, probably DNS.  There was another another post this week from either Paladin or Volcano about renaming the Hosts file.  Let's research and see if the situation is similar.

Have you tried another ethernet cable?

Message Edited by jmwills on 11-14-2003 01:34 PM

The ping to your defautl router 10.0.4.1 has proved that its not a Local Area Network problem, so your NIC, IP address and router are fine. The porble is defintely due to DNS - Domain Name Servers - these are the magically servers which translate names www.dell.com into the phone numbers of the Intenet (IP addresses)....the dotted decimal numbers.

So I would recommend trying to unbind IP from your NIC - get to NEtwork adaptors and simply remove "TCP/IP for Ethernet", close all windows and reboot.

Then simply re-add TCP/IP to this Ethernet adaptor after re-boot - this should re-stall IP. along with DNS ...and hopefully resolve issue.