Unsolved
This post is more than 5 years old
10 Posts
0
31047
November 11th, 2003 17:00
Internet not working!
hi! I have a Dell Dimension 4300 series, and I have recently had trouble accessing the internet. I am connected to a LAN through my apartment building at school and two of my roommates and I are plugged into a hub that works, because both of their computers are fine when connected, it is only my computer that is not working. I am plugged in and when I click on Internet Explorer and the page shows that says the page cannot be displayed and I cannot connect to AOL instant messenger. I have gone through the Tools and Options through Internet Explorer to make sure it still has that i'm connected through a LAN and that seems fine and I looked to make sure the ethernet card was still working properly and it says it is. I cannot figure out what is wrong! Please help!!
No Events found!
daisykay17
10 Posts
0
November 17th, 2003 19:00
sentinel-master
345 Posts
0
November 17th, 2003 20:00
That should have been enough to reset the TCP/IP stack,,,,,,,,,,can you try pinging the actual DNS server to make sure it alive and well....these addresses came you previous info.
Start ->Run ->cmd -> ping 205.166.61.140
Start ->Run ->cmd -> ping 205.166.61.160
If both these are successful we need to run another command called "name server lookup" on your PC which is part of Win2k Operating System,,,but post results of pings above first.
daisykay17
10 Posts
0
November 18th, 2003 00:00
Well, i did both of these and the reply came up:
Reply from 10.0.4.1: Destination port unreachable
so what does that mean? and how can i go about fixing it?
sentinel-master
345 Posts
0
November 18th, 2003 09:00
This definitely looks like a config issue on your router (default gateway) as your are unable to get past your default gateway 10.0.4.1. Since it sent the error reply message back to you - you might want to go look at your router config , to see if has run out of IP addresses/scope or whether you have an ISP that requires your MAC addresses to be configured on the router - before allowing outbound Internet connections
From my PC I can can see your DNS servers - this is the response I was expecting - so you have a local router issue......re-check your router config.
Pinging 205.166.61.140 with 32 bytes of data:
Reply from 205.166.61.140: bytes=32 time=100ms TTL=225
Reply from 205.166.61.140: bytes=32 time=100ms TTL=225
Reply from 205.166.61.140: bytes=32 time=110ms TTL=225
Reply from 205.166.61.140: bytes=32 time=91ms TTL=225
Ping statistics for 205.166.61.140:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 91ms, Maximum = 110ms, Average = 100ms
Pinging 205.166.61.160 with 32 bytes of data:
Reply from 205.166.61.160: bytes=32 time=100ms TTL=225
Reply from 205.166.61.160: bytes=32 time=90ms TTL=225
Reply from 205.166.61.160: bytes=32 time=140ms TTL=225
Reply from 205.166.61.160: bytes=32 time=90ms TTL=225
Ping statistics for 205.166.61.160:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 90ms, Maximum = 140ms, Average = 105ms
daisykay17
10 Posts
0
November 18th, 2003 12:00
well its nice that the problem has finally be found, now where do i go to check the router config? and what sort of things should i be looking for?
thanks so much to everyone for all the help!