Are the power management settings on your network card set to turn off the card to save power after a period of inactivity? When the connection is lost, do the link lights on the both the modem and the network card remian lit? Have you tried using a different cable to connect the network card to the cable modem? Do the diagnostic lights on the cable modem indicate that the modem is connected to your isp when you lose the connection? What do you do to restore the connection - i.e. do you have to shutdown and restart the cable modem, the PC, or both? Which version of Windows are you running?
First, I recommend that you post a new message to start a new thread rather than posting a reply to someone elses thread. It gets awfully confusing trying to deal with two people's problems in the same thread. In that new message, please tell us how the network is connected. Do you have more than one computer connected to the dsl modem? If so, are you connecting through a router? What happens when you run ipconfig /all from the command prompt? Are you getting an IP address that is consistent with BellSouth?
Hey Steve my name is Josh. I have read one of your responses and I figured that you might be able to help answer my question. I have a Dim 2400 that is my dad's thatI have had for a couple of months now. We got rid of aol and got adelphia. My dad was able to link for like the first 2 weeks and then all of a sudden he couldn't anymore. Then i noticed he started to get spyware and viruses so i got rid of then but there was one that I had trouble getting rid. It was a trojan. So i called dell and they helped me get rid of it. We ended up switching to bellsouth. My dad said that he still cannot link. What do you recommend that I should do.
volcano11
2 Intern
•
28K Posts
0
March 23rd, 2004 16:00
Are the power management settings on your network card set to turn off the card to save power after a period of inactivity? When the connection is lost, do the link lights on the both the modem and the network card remian lit? Have you tried using a different cable to connect the network card to the cable modem? Do the diagnostic lights on the cable modem indicate that the modem is connected to your isp when you lose the connection? What do you do to restore the connection - i.e. do you have to shutdown and restart the cable modem, the PC, or both? Which version of Windows are you running?
Steve
volcano11
2 Intern
•
28K Posts
0
March 25th, 2004 02:00
First, I recommend that you post a new message to start a new thread rather than posting a reply to someone elses thread. It gets awfully confusing trying to deal with two people's problems in the same thread. In that new message, please tell us how the network is connected. Do you have more than one computer connected to the dsl modem? If so, are you connecting through a router? What happens when you run ipconfig /all from the command prompt? Are you getting an IP address that is consistent with BellSouth?
Steve
JEY21
9 Posts
0
March 25th, 2004 02:00
Hey Steve my name is Josh. I have read one of your responses and I figured that you might be able to help answer my question. I have a Dim 2400 that is my dad's thatI have had for a couple of months now. We got rid of aol and got adelphia. My dad was able to link for like the first 2 weeks and then all of a sudden he couldn't anymore. Then i noticed he started to get spyware and viruses so i got rid of then but there was one that I had trouble getting rid. It was a trojan. So i called dell and they helped me get rid of it. We ended up switching to bellsouth. My dad said that he still cannot link. What do you recommend that I should do.
Josh