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44404
January 21st, 2009 16:00
Latitude E4300 / Intel 5300 Wifi Problem
Hi,
My recently purchased Latitude E4300 has developed a problem with the WIFI. Basically, the system can't see any networks and won't connect to any. It is as if the Wifi Card has become disconnected or has broken. It did work when it first arrived but has since packed up.
It isn't the hardware swtich on the side as the problem persists whatever position the switch is in.
Here is what I have tried so far (with no success):
Updating Intel Pro Wireless driver to latest driver available on the DELL site.
Updating Intel Pro Wireless driver to latest driver available on the INTEL site.
Reseating the card.
Removing the card, deleting the drivers, rebooting, then turning off, reinstalling card and drivers and rebooting.
Upgrading the BIOS to A05
There appears to be a suggestion elsewhere on the net that the Intel card doesn't work well with the 945 Chipset which my computer has. Also that the .NET ver 1.1 framework causes problems. All I know is that my card doesn't work.
Does anyone have any suggestions or workarounds?
Thanks.
CS - Leeds UK
Larry R
2 Intern
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1.7K Posts
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January 26th, 2009 12:00
Honestly, it sounds like the card itself needs to be replaced. I recommend calling tech support and explaining the problem and the troubleshooting steps you've already done, and their results. Assuming you are still in warranty it should be a simple matter at that point to do set up the replacement since the only thing you haven't done is reinstall Windows (and I really don't think that will help, based on what you describe).