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December 31st, 2005 16:00

limited or no connectivity

i received a inspiron 6000 laptop from christmas. the first day i had a good connection to the net, the next day it was a little slower and now i have nothing. i get the message 'limited or no connectivity'. i spent two days with 4 different chat support people and 1 by phone. no one good resolve the problem. i'm using a router(wired) and a wireless ap both linksys. my other wireless desktop works fine.  i cant figure it out. ive reloaded drivers, tried the winsock stuff all with no luck. any help would be greatly appreciated:robotsad:

2 Intern

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28K Posts

December 31st, 2005 17:00

To help troubleshoot this problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.

Steve

11 Posts

December 31st, 2005 17:00

ive probably tried that but i'll try it again as soon as i get home

2 Intern

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28K Posts

December 31st, 2005 18:00

It will not fix your problem, rather it will provide us with some information that may help us figure out where the problem is.

Steve

2 Intern

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28K Posts

December 31st, 2005 18:00

Anil,

Please start a new thread rather than replying to an existing thread.  It gets very confusing trying to help with what may be two different problems in the same thread.   I will be happy to try to help you in a new thread, but I don't want to confuse jimmy381, the person who started this thread, by starting to help you in this thread.

Steve

5 Posts

December 31st, 2005 18:00

Hi,
 
I am having the same problem when i am using the wireless network to connect to the internet. It was working fine but now it is giving me the message as limited or no connectivity. I tried to release and renew the IP but it is not working.  when i tried to renew the IP by the command ipconfig /renew i am getting the following error :
An error occured while renewing interface wireless network connection : An operation was attempted on something that is not a socket
Could anyone help me out how to go about inorder to get connected to internet with wireless network connection which would be of great help
 
Thanks and Regards
Anil
 
 

5 Posts

December 31st, 2005 18:00

Hi Steve,

Hi,
 
I am having the same problem when i am using the wireless network to connect to the internet. It was working fine but now it is giving me the message as limited or no connectivity. I tried to release and renew the IP but it is not working.  when i tried to renew the IP by the command ipconfig /renew i am getting the following error :
An error occured while renewing interface wireless network connection : An operation was attempted on something that is not a socket
Could anyone help me out how to go about inorder to get connected to internet with wireless network connection which would be of great help
 
Thanks and Regards
Anil

5 Posts

December 31st, 2005 18:00

Hi Steve,

Thanks for the reply. I have started with the new thread

Anil

11 Posts

December 31st, 2005 23:00

this is what i got after running ipconfig/all

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\comp name>ipconfig/all

Windows IP Configuration

        Host Name . . . . . . . . . . . . : laptop
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Hybrid
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

        Media State . . . . . . . . . . . : Media disconnected
        Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
        Physical Address. . . . . . . . . : 00-14-22-E1-F2-EF

Ethernet adapter Wireless Network Connection:

        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
 Connection
        Physical Address. . . . . . . . . : 00-13-CE-AF-41-62
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        Autoconfiguration IP Address. . . : 169.254.148.117
        Subnet Mask . . . . . . . . . . . : 255.255.0.0
        Default Gateway . . . . . . . . . :

C:\Documents and Settings\comp name>

2 Intern

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28K Posts

January 1st, 2006 00:00

Can you connect to the router with that computer through a wired ethernet connnection?  If so, that will help us eliminate a software problem.

Steve

11 Posts

January 1st, 2006 10:00

yes i can. after work last night i played around in the properties with the wep and wpa encr. i opened the wireless to open and no security and i established a weak connection. for some reason i couldnt get into access points web based utility. i didnt have the time to reset it ill try it after work tonight and reconfig the security to wpa.

11 Posts

January 2nd, 2006 21:00

yup the wep wasnt lettingme connect. i changed it to wpa and it works fine.  two days with dell tech support and they had no idea. thanks to the forum i figured it out

February 4th, 2006 23:00

I am having the same problem. I got a new Inspiron 6000 yesterday and it work fine for a few hours, then then next morning I received the 'limited or no connectivity'. I have been having  this problem for the past 4 months. Nothing has worked so far.

2 Intern

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28K Posts

February 5th, 2006 00:00

Each problem is different.  If you want help with your problem, post a new message to start a new thread rather than posting a reply to an existing thread.  It gets awfully difficult helping more than one person solve a problem in the same thread.  Please explain how you have been having the problem for the last 4 months on a computer that you got yesterday.

Steve

February 5th, 2006 00:00

I talked to a Dell rep today who fixed my problem. The problem was with my router settings. I was using a security-enabled wireless network. (She said it was one of 2 problems, the key code was wrong, or there were corrupt files on the computer.) I generated the security settings with a WEP passphrase for my Netgear wireless router. I was typing in the actual passphrase instead of the key phrase when choosing a wireless network to connect to. I had to go into safe mode and uninstall my network adapter. When in safe mode, go to start, right click my computer, click on properties, hardware, then device manager. Under the plus sign of network adapters, uninstall the adapter and restart the computer. Then choose your security-enabled wireless network and type in the key code number you have chosen from your router settings...DO NOT TYPE IN THE PASSPHRASE. The passphrase generates 4 or so key codes (as with Netgear) and you need to write down the numbers EXACTLY of the key phrase you select. So to continue, choose your wireless network, hit connect, it will ask for the network key, type in the key code generated by the passphrase (again, not the passphrase itself), and connect. This should work. Otherwise, I'm not sure what the problem is. This is what got me connected to the internet.
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