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5538

December 15th, 2008 19:00

Lost Ethernet Connection

Hello,

For some reason my computer lost its ability to connect to the modem via ethernet. I am not sure what happened, but normally there is a small green light on the ethernet port and it has now turned red. I unplug the connection and get some yellow flashes and can hear the computer cranking, but never can reconnect to the modem. The computer knows when I unplug the cable so it seems to know that the port is there. Is it possible to buy a new ethernet card and insert it into an available pci slot? I have checked msconfig and had no luck and have power cycled the modem like it is going out of style. The computer is 3 years old, so it is relatively outdated. Any ideas are greatly appreciated. Thank you.

Jim

2 Intern

 • 

1.7K Posts

December 16th, 2008 08:00

Have you reset the modem?  Sometimes they get confused and just need to be powered down (unplug the power cord) for a minute or two.

Also, do you have more than one computer connected to that modem?  Does a different computer owrk, or does your computer work on a different network?

4 Apprentice

 • 

4.6K Posts

December 16th, 2008 08:00

Welcome to the forums Jim :emotion-5:

 

 

You may need to reinstall the ethernet/network drivers again, if following Larry's advice doesn't help?

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