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12158
July 27th, 2006 16:00
modem is not detecting dialtone and causing phone not to work.
I have a dimesion 4400 a few years old with a Conexant FSF v92 56k data fax PCI modem. I use dialup for netzero and also a citrix connection. Neither work now and I get a message that it is not getting a dialtone. I tried a regular phone on that jack and wire and also uninstalled and installed the driver. Last night after some testing I noticed my phones were not working and it sounded as if I picked up a phone after someone else had already dialed on another phone on the same line. When I disconected the PC line from the phone jack my phones worked. What is really strange is that the PC was turned off when I had the phone problems. So what does this tell me?
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Julzie
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381 Posts
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July 28th, 2006 00:00
chayabasia
39 Posts
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July 28th, 2006 12:00
Thanks.
Just out of curiosity, did you get the replacement through dell or did you just get a similar one from a computer store.
Julzie
2 Intern
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381 Posts
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July 28th, 2006 13:00
LemonDrop50
2 Intern
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516 Posts
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September 2nd, 2006 19:00
i dont know if i am able to reply to this person cuz i am not a dell pro. yet i had a prblem like that too until i was
told by the phone company that you must have on all phone lines a filter to filter out any unwanted problems have them
send you this It should of come with you dell anyway mine did!!! Hope i wont get yelled at as these other people
here are profes. thanks tho good luck
chayabasia2
2 Posts
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September 5th, 2006 12:00
Thanks,
In this case the previous response was correct. I did change my modem and now it works. The only time I would suspect the telephone service is when it never worked before with that service. In my case I have been using it for a couple years.