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4883

May 9th, 2005 02:00

Modem Not Working After WinXPHome Reinstall

I have a Dimension 2350 with Windows XP Home.  It was having a lot of problems, so I reformatted the hard drive and reinstalled WinXP Home.
 
After installing all of the drivers from the CD that was included with the system, I found that the Juno dialing software couldn't contact the modem (it worked fine BEFORE the reinstall).  I found in Device Manager that there was no modem driver installed.  I also verified that the wall jack worked, and I tested the modem itself by plugging a standard phone into the "phone" jack on the modem.
 
My system has this modem info:
MODEM, V.92, DATA FAX, INTERNAL, ALUMINUM, DELL AMERICAS ORGANIZATION
 
I'm not sure which of the numerous drivers from Dell's website to use with my modem.  The options are:
 
 
Which should I use?  Would I have to do anything other than run the driver file?
 
Could there be another issue?
 
Thanks!!!
 

2 Intern

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1.3K Posts

May 11th, 2005 23:00

try each one until you find the right one
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