modem update sight,, i cant find one HELP

Question

I have a Conexant D850 56K on a DELL DIMENSION 2400 I have searched and can not find a site to update the drivers., Can anyone tell me how to find update site Thanks

fireberd · Answer

The Dell supplied drivers are probably the only ones that will work or work correctly in your modem. Many Dell supplied devices are proprietary (custom made for Dell) and require Dell drivers. The Dell drivers are on the Dell download site for your specific model.

In most cases, Dell does not issue driver updates unless a device is not performing to published specs. Retail drivers may be updated frequently but those drivers are designed for many PC systems and a particular PC model may have a specific problem and the reason for that update - and may have nothing to do with other PC brands or models or operating systems.

What problem are you having with your modem?

gwfrommi · Answer

Thank you for responding so quickly.

I 3have got some real slow connection speeds and a lot of disconnects. And pages are real slow loading, I have ran 2 different virus scans and both showed nothing detected.

Thanks again

Majestic · Answer

Gwfrommi, have you tried the latest driver from the Dell File Library?  From the discussion so far it doesn't sound like you have.   Click here for the Windows XP driver for your system and modem.

fireberd · Answer

Your problem sounds like a telephone line problem, not a modem hardware problem or not a driver problem.

The first thing to do is listen to the telephone line with a voice telephone and see if you hear any clicks, cross talk, a hum, etc. If you do it's probably a telco problem and should be reported to your local access telephone company.

Another potential problem area is a bad telephone in the residence or a cordless phone or answering machine. Disconnect each voice phone in the residence from the telco line (the wall jack) and see if it makes a difference. If it does then you can start plugging them back in one at a time until you find the one that is causing the problem. Another telco problem can be "inside wiring" - the telco wiring and wall jacks inside the residence and unless you have a special maintenance contract with the telephone company they are your (customer) responsibility. Another thing you can do is try connecting to a different telephone jack in the residence and see if that makes any difference. Also replace the RJ-11 telco interconnect cable between the modem and the telco wall jack.

Telco line problems can be hard to isolate so it may take a while to troubleshoot.

One last issue with disconnects. If you are on AOL, AOL is famous for random disconnects.

gwfrommi · Answer

Well i have done all of that and still getting slow connection speeds, It was okay for a day or so and now its doing the same thing again, i even changed telephone wires. so am at my wits end

gwfrommi · Answer

Okay heres what i have done,, Husband replaced all the wiring today,,  from modem to jack to outside  and still slow connection speeds,, I cant seem to get the updates for the modem to take now,,  So only thing i know is to replace modem thanks for your help

gwfrommi · Answer

Okay Can  I go and buy another modem from an outside source or am i locked into ONLY using DELL products,,   i have to get one,, done everything i can think of and things that tech said to do and stil having p[roblems,,, I seen a US ROBOTICS listed  on dell, and i can pick one up at Walmarts cheaper,, someone said modems are universal,, HELP

DELL-Jimmy P · Answer

gwfrommi    I would call the phone company and have them come out and check the line before I spent money on a new modem. There are a lot of reasons for a slow connection and most of the time its not the modem.

gwfrommi · Answer

Did the lines were cleared and still got a slow connection

DELL-Jimmy P · Answer

gwfrommi

I know you replaced the lines in your house but I'm referring to the phone company's lines. Here's a few things you can do;

1. Disconnect any other devices from the phone line, phones, faxes, other computers... test

2. Use the link below to test your line quality.

How do I test the phone line quality using my Conexant or Aztech modem?

Here is another link that may help;

How Do I Troubleshoot Connection Problems With a 56k Modem?

Another thing that can effect your speed is how far away from town you live, I have friends that live out in the middle of nowhere and can only get 1400 Baud with a modem, they couldn't get cable or DSL ether, ended up with satellite.

Networking, Internet, & Bluetooth

modem update sight,, i cant find one HELP

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