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Picchetti

11 Posts

28669

October 27th, 2006 19:00

Need Some Assistance please

Ok my computer was running slow so i reloaded windows xp and tried to install all the drivers. I thought it did corectly then when i was installing my inter provider it said i did not have a ethernet port (witch i do have one) so ive been broswing the fourms and i have seen alot of people saying theres is also not working due to installing the drivers in teh wrong sequence. So can someone tell me how to uninstall all my drivers so i can do it in the correct order. It would be greatly appriciated. Also please check below and tell me if that is the correct order (i got it off the forums but i just want to make sure)

1. Desktop System Software (DSS) or Notebook System Software (NSS) - A compilation of critical Microsoft updates.
2. Intel Chipset - Helps Windows control system board components and controllers.
3. Video Card - Enhances video performance.
4. Network Interface Card (NIC) - Enables and enhances the network controller.
5. Sound Card - Enables and enhances the audio controller.
6. Modem - Enables and enhances the modem.
7. Wireless Network Card - Enables and enhances the wireless network controller.
8. BlueTooth® Module - Enables and enhances the Bluetooth controller.
9. PCMCIA/Smartcard controller - Enables and enhances the PCMCIA/SmartCard controller.
10. Touch Pad/Track Stick/Pointer - Enhances the pointing device features.
11. Other - Other devices and peripherals such as printers and digital cameras that are connected to the computer.

volcano11

2 Intern

 • 

28K Posts

October 29th, 2006 19:00

Are you absolutely sure that you installed the chipset drivers before installing any other drivers.   Unless you have something else installed on your your computer, then the drivers at the following page should work.  Make sure you download the drivers, and not the diagnostics.  
 
 
You might also want to go to the following site, enter your Service Tag number, then click on the Original Configuration tab and see if you ordered this machine with a different network adapter.
 
 
Steve

Picchetti

11 Posts

October 29th, 2006 20:00

alright ill try it. So im just going to reformat my computer install a fresh copy of windows xp and then download the driver you just gave me (not the diagnostics) download that first then everythig else on my pc correct? ( off the resource cd)Here is what was my orginal configuration.

1 M5266 PROCESSOR, 80546, 2.8, 1M, PENTIUM 4 PRESCOTT DT, 800, D0
1 P3834 BASE (ASSEMBLY OR GROUP), MICRO-MINI TOWER, 2.8, PENTIUM 4 PRESCOTT DT, 4600
1 2296W MODULE, COMPACT DISKETTE, DELL-APPS, BACKUP, ENGLAND/ENGLISH
1 7W750 MODULE, SOFTWARE, DOTNET, Framework
1 7X716 MODULE, SOFTWARE, WXPHSP1, ENGLAND/ENGLISH, DIMENSION, DELL AMERICAS ORGANIZATION
1 90729 MODULE, SOFTWARE, INFORMATION, NEW TECHNOLOGY FILE SYSTEM
1 9N495 MODULE, KEYBOARD, 104, UNITED STATES, DIMENSION, SILITEK, MIDNIGHT GRAY, X
1 C4148 MODULE, SOFTWARE, INTERNET SERVICE PROVIDER, DEFAULT, UNITED STATES, RELATIONSHIP LINE OF BUSINESS
1 C6156 MODULE, SOFTWARE, NORTON INTERNET SECURITY, 15-MTH, ORIGINAL EQUIPMENT MFGR., ENGLAND/ENGLISH
1 D6142 MODULE, SOFTWARE, MUS-MATCH, 8.2, BASIC
1 F2363 MODULE, MOUSE, PERSONAL SYSTEM 2, 2BTN, LOGITECH, DIMENSION
1 F6012 MODULE, Digital Video Disk Drive Read Write, 16X, PHILIPS, DIMENSION, MIDNIGHT GRAY, SECOND
1 G3323 SHIP GROUP, DIM4600, UNITED STATES, UNITED STATES, ENGLAND/ENGLISH, DELL AMERICAS ORGANIZATION
1 H3793 MODULE, MODEM, SONNY, INTERNAL, DATA FAX, DIMENSION, DELL AMERICAS ORGANIZATION
1 H4622 MODULE, SOFTWARE, POWERDVD, 5.1, DIMENSION
1 H4702 MODULE, SOFTWARE, DELL MEDIA MANAGER, BASIC, 2.1, DIMENSION
1 K1609 MODULE, SOFTWARE, INTERNET SERVICE PROVIDER, REM-MSN-ICON
1 K2810 MODULE, DIGITAL VIDEO DISK DRIVE, 16X, IDE (INTEGRATED DRIVE ELECTRONICS), HALF HEIGHT, LITEON, DIMENSION, MIDNIGHT GRAY
1 K2967 MODULE, INFORMATION, SOFTWARE, INTERNET SERVICE PROVIDER, AMERICA ON LINE, DELL AMERICAS ORGANIZATION, ASSET RECOVERY BUSINESS
1 K2972 MODULE, INFORMATION, SOFTWARE, INTERNET SERVICE PROVIDER, AMERICA ON LINE, PRI-OOBE
1 K5160 SERVICE INSTALL MODULE, SOFTWARE, 922, PRINTER/PRINTER ACCESSORIES, DIMENSION, DELL AMERICAS ORGANIZATION
1 M0871 MODULE, DUAL IN-LINE MEMORY MODULE, 2X128, 400, NON-ECC, DIMENSION
1 N2307 MODULE, SOFTWARE, INTERNET SERVICE PROVIDER, OOBE, CUSTOMIZATION
1 N6168 MODULE, SOFTWARE, WP-PRDCT-STE12, ORIGINAL EQUIPMENT MFGR., ENGLAND/ENGLISH
1 P1258 MODULE, SOFTWARE, DELL SUPPORT, GENERIC, DIMENSION
1 P2645 MODULE, SOFTWARE, MNY-2K4, STANDARD, ORIGINAL EQUIPMENT MFGR., ENGLAND/ENGLISH, DIMENSION
1 R0473 MODULE, FLOPPY DRIVE, NO-FD, 212, DIMENSION
1 R1366 MODULE, HARD DRIVE, 40G, I, 7.2K, WD-XL80S
1 R1494 MODULE, SOFTWARE, INTERNET SERVICE PROVIDER, EARTHLINK, DELL AMERICAS ORGANIZATION
1 R2684 MODULE, SOFTWARE, PAINT SHOP PHOTO ALBUM, 4.0, STANDARD, ENGLAND/ENGLISH, DELL AMERICAS ORGANIZATION
1 R2697 MODULE, SOFTWARE, PAINT SHOP PRO, TRY AND BUY, 8.0, ENGLAND/ENGLISH, DELL AMERICAS ORGANIZATION
1 R4151 MODULE, SOFTWARE, ROBINSON NUGENT, 7.3, MYDVD, 5.3, LOW ENCRYPTION, DIMENSION
1 U2441 MODULE, SOFTWARE, MSENC-2K4, ORIGINAL EQUIPMENT MFGR., ENGLAND/ENGLISH, DIMENSION
1 Y5996 MODULE, COMPACT DISKETTE, RESOURCE COMPACT DISK (CD), DIMENSION, DELL AMERICAS ORGANIZATION

Message Edited by Picchetti on 10-29-2006 04:24 PM

volcano11

2 Intern

 • 

28K Posts

October 29th, 2006 20:00

There's nothing in the list that would indicate that you have anything but the standard Intel network adapter.   If you reinstall Windows make sure that you install the chipset drivers first, otherwise you will end up in the same situation you are in now.
 
Steve

Picchetti

11 Posts

October 29th, 2006 23:00

Ok ill try it and get back to you thanks for all your help.

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