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11485
February 5th, 2006 00:00
Network card loosing connection Is it NIC problems or DLINK router problem?
I am helping a friend with her new Dimension PC. The Internet connection keeps going out and then will come back. Sometimes I can surf the Internet fine and sometimes I receive no connection, little popup window will come up with "network cable is unplugged". I cannot figure out if we are having problems with the NIC or the DLINK router we are connected to. I ran a IPCONFIG. IP address was 192.168.0.101. I run a continuous ping and it will reply for awhile then stop replying, request timed out, a couple of times then hardware error. I then immediatly run ipconfig again and my IP is now 169.something.something.something. Which tells me I lost connection, but why? Do you think it could be the NIC or the DLINK router?
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volcano11
2 Intern
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28K Posts
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February 5th, 2006 00:00
You've got either a bad router, a bad router port, a bad network cable or a bad network card. Take a step by step troubleshooting strategy to eliminate each one of these possibilities until you find the culprit.
Steve
lori9999
2 Posts
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February 5th, 2006 00:00
volcano11
2 Intern
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28K Posts
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February 5th, 2006 02:00
You haven't said which model computer this is or which network card is installed. Most network adapters come with diagnostic software that you can try. Still, since it is an intermittent problem, the diagnostics may not see the problem. Do you have other computers that connect to the router without showing the problem? Can you connect the problem computer directly to the modem and see if the problem occurs with that connection? Is it a cable modem or a dsl modem? If it is cable modem, make sure you shut down the modem, wait a few minutes, then connect to the computer to reset the modem, otherwise it won't work.
Steve