Network Connect Problems - \sharename is not accessible.

Question

I have a B130 that I am trying to network with a Dell desktop.  Both are running XP Home SP 2 and Norton Internet Security 2006.  I posted a question last week because I thought this was just a file sharing issue.  I have made several necessary corrections to the firewall but still am having issues.    I have done all of the troubleshooting guides and nothing seems to be working.  The workgroup is the same.  There must be some sort of connection because I can see my laptop files on the desktop.  I just can't see them the other way around.  When I click on the desktop icon in the workgroup (from the laptop), it states '\sharename is not accessible.  You might not have permission to use this network resource.  Contact the system administrator of this server to find out if you have access permissions.  Logon failure: the user has not been granted the requested logon type at this computer.'   I can't seem to find anywhere that permissions are supposed to be granted (on XP Home).  I have done extensive searching through Microsoft and still don't know how to fix this.  Any ideas would be appreciated.  Thanks! Message Edited by emery94 on 02-17-2006 10:50 PM

volcano11 · Answer

Note that if you are trying to access shares in the Windows folder, the Program Files folder, or any folder under Documents & Settings (except the All Users\Documents folder) you will get this error. The All Users\Documents folder is the same as the Shared Documents folder. Can you access that? Other than that, most of the time the problem is caused by a misconfigured firewall.

Steve

emery94 · Answer

I apologize - I am relatively new to this. I am trying to access it from my network places. None of the "shared files" from the desktop are appearing. If I click on the view workgroup and try clicking on the desktop, that is when I am getting that error. I have even tried to disable both of the firewalls and then do it and it still doesn't work. Am I doing something wrong?

Jodi

volcano11 · Answer

You should never have more than one firewall running. Try completely uninstalling any third party firewalls and making sure that the Windows XP firewall has File & Printer Sharing checked off on the Exceptions tab. If that solves the problem, you can try reinstalling the third party firewall and disabling the Windows firewall.

Steve

emery94 · Answer

I uninstalled NIS on both computers & rebooted them.  It still does not seem to work.  The windows firewall is active.  I just wanted to clarify something.  You mentioned to make sure the file & printer sharing was checked off.  Do you mean there should or should not be a check in the box?  Currently, there is a check in the box.  I think that is right because I believe it is asking what should be allowed.   Am I missing something?  Is there a special way to access the network?  I am just going to My Network Places.  Shouldn't the shared files appear on the local network list?  Once again, they are all appearing on my desktop but only the notebook files are appearing on the notebook.   I think I am confused because both of the systems are running the same operating system.  Why would I have to be doing something different on one than the other?   I am so frustrated!  Thank you for your suggestions!

volcano11 · Answer

The box next for File and Printer Sharing on the Exceptions tab of the Windows firewall should have a check mark in it so that seems to be correct.     Yes, the shared files/folders should show up in My Network Places on both computers.   Are both computers running XP Home or XP Pro?  If XP Pro, are you using simple file sharing or is that disabled (to see, open Windows Explorer, click on Tools > Folder Options, then click on the View tab.  Scroll to the bottom of the list and see if there is a check mark in the box next to Use simple file sharing).   Steve

emery94 · Answer

Both are running XP Home SP 2. Jodi

volcano11 · Answer

On the desktop, try unsharing the folders you have designated as shared, then reboot and re-designate the folders as shared folders. Steve

Networking, Internet, & Bluetooth

Network Connect Problems - \\sharename is not accessible.

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