no internet on latitude c400??

Hello,

The used system may have had Windows reinstalled.

Dell computers require the install be done in a specific order or all kinds of issues can result.

:emotion-55:  Pay special attention to the note about booting into safe mode.  :emotion-55:

Note: Some devices may not function properly if the drivers are installed out of order.

Install your version of Windows.

Install the following software and drivers in the order listed below.

***** 1.***** Desktop System Software (DSS) or Notebook System Software (NSS) - A vital utility that provides critical updates and patches for the operating system. If you are reinstalling the operating system or updating all the computer’s drivers, it is imperative that this software be installed first.
This is located under the System and Configuration Utilities Category on the Drivers and Downloads page. The DSS or NSS may not be required for some systems that shipped with Windows Vista installed, or older systems that don't offer DSS or NSS files. But if your download page has a DSS or NSS file, "It is required".
2. Chipset - Helps Windows control system board components and controllers. This is located under the Chipset Category on the Drivers and Downloads page.
3. Video Adapter - Enhances video performance. This is located under the Video Adapter Category on the Drivers and Downloads page.
4. Network Interface Card (NIC) - Enhances the network controller for Internet or network access. This is located under the Network Category on the Drivers and Downloads page.
5. Audio Adapter - Enables and enhances the audio controller. This is located under the Audio Category on the Drivers and Downloads page.
6. Modem - Allows dialup capability. This is located under the Communication Category on the Drivers and Downloads page.
7. Wireless Network Card - Enables and enhances the wireless network controller. This is located under the Network Category on the Drivers and Downloads page.
8. Touchpad, Pointer, Trackstick, Mice, and Keyboards - Enhances the pointing device features. This is located under the Mouse & Keyboards Category on the Drivers and Downloads page.
9. Other Devices
* Bluetooth Module
This is located under the Communication Category on the Drivers and Downloads page.
* Dell Wireless Mobile Broadband Cards
This is located under the Communication Category on the Drivers and Downloads page.
* PCMCIA/Smartcard controller
This is located under the Security Category on the Drivers and Downloads page.

Dell drivers and downloads page http://support.dell.com/support/downloads/. Input your service tag number to get the required drivers for your system, 'as shipped'.

NOTE: If your system download page offers a DSS or NSS file in the 'System and Configuration Utilities' Category. And you have already tried to install some drivers, you will need to reboot in Safe Mode to install the DSS or NSS file, and the chipset. Then reboot the system and install the rest of the drivers in the correct order.

the service tag stickers were removed, unless they can be found somewhere else on there...also, it will not allow any web pages to be displayed whatsoever.

i am in the device manager, and show a duplicate of things...is it safe to remove? 2 digital flat panel 1024x768 2 intel(r) 82830m graphics controller and 9 system board.  would it be safe to remove the duplicates?

also to get on the internet i am using the connection from my home desktop from clearwire (ISP) it shows that it is connected, it shows the page cannot be displayed no matter what i type to go to a website

Hello again,

Start with the first two steps from the list I posted in safe mode.

You will not need a service tag to get the files, just enter your model number. Once that is done we can go on from there.

i cannot get online or anything to update this from the laptop.  i tried in safe mode, and still cannot get anywhere.

i am on the downloads page to update drivers and so on (per the link you posted earlier) i do not know what to download as for updates and drivers.  the laptop does not have an optical drive (cd drive) so i do not have access to download from cds either unless i try and network from my desktop. 

i am on the downloads page to update drivers and so on (per the link you posted earlier) i do not know what to download as for updates and drivers.  the laptop does not have an optical drive (cd drive) so i do not have access to download from cds either unless i try and network from my desktop.

Hello again,

You will want to download the NSS file and Chipset file.

You can place both files onto a USB thumb drive and copy them onto the desktop of your laptop. Boot the system into safe mode and click on the NSS file. Reboot back into safe mode and click on the chipset file and reboot.

Once you have that done, let us know.

i cannot find on the drivers and downloads page where there is a nss file or a chipset file to download

Hello,

From looking at the download page, it seems that particular model does not have either. :emotion-40:

But under 'System utilities' there are four OS updates and patches.

i did those and the system says that the update is not needed as the laptop has a newer version or the same version on it...internet is showing connected and being sent and received, the page cannot be displayed.

i downloaded mozilla firefox on a flash drive and installed it on the laptop, now i get both firefox and IE, to where before i did not get IE whatsoever.  so all fixed!