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madmac13

3 Posts

28978

July 10th, 2007 22:00

packet loss, ethernet card prob or other

I have been experiencing packet loss on my cable connection. I can connect to the internet but I get timed out often. Is this a problem with the network card or the isp. I did a network diagnosis on the network through the help and support, the IP address always passes, the dhcp server and the dns server fail and also the IP gateway fails. I can ping my IP address,0%loss ping my default ip but get loss. When I ping yahoo .com I sometimes can get some loss other times it is good. I ping 172.0.0.1 and was able to ping it but now it is 100% loss. Had cable company come out and changed some cable and connections in basement/ and new modem, got it working but it is now not working. That is the way it goes up and down.

madmac13

3 Posts

July 11th, 2007 17:00

There are no other computers on system. I tried a different ethernet cable. Didn't solve the problem. Could a a virus or spyware be responsible. I scanned in safe mode with Avast, and have mcafee and adaware and it is coming up clean. Tried a Winsock fix and a new driver for card. Didn't fix it.

Message Edited by madmac13 on 07-11-2007 01:29 PM

madmac13

3 Posts

July 11th, 2007 20:00

I am going to have a friend have her hook her laptop up to my connection and see if she gets the same result. I want to find out if it is my computer or ISP because if I have the cable company come out and it is my computer they will charge me.

koFFey

5 Posts

July 12th, 2007 14:00

I am experiencing the same issues with multiple Windows XP SP2 Dell 670 Precision Workstations.  They all have the Intel Pro/1000 MTW NIC.  I have tried updating the network drivers, but it isn't helping.  I know it is not the switch as I have plugged another computer directly into that port.  Windows2k and Vista computers with similar card works with no issues.  I then replaced the NIC with a broadcom gb card, same thing, packet loss, the connection is up and down all the time.  So, I dont' think it is not the Intel NIC.  Same computer, fresh build, same issue, this time, no windows updates where done, and no other software was installed.  Does anyone have any suggestions on what might be causing this or a solution to the issue?

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