I would suspect that you are not connecting to the internet at all. The image you see of your home page may very will be a cached version stored locally on your system. To verify this, when your home page is visible, press F5 on your keyboard to refresh the page. I suspect that you will be confronted with the dreaded "Page cannot be displayed" message.
In order to help diagnose this issue, several questions should be considered:
1. When did this problem start? 2. Have you installed any new programs, firewalls, security programs or any new hardware on your system? 3. What steps have you already tried in your efforts to resolve this problem?
Some diagnostic questions --
What is the IP address of your computer? To find out, click Start->Run and type in CMD. Click OK. When the black window appears, type in ipconfig /all and press Enter. Reply here with all of the info which is returned.
If the particular site is a secure site such as your bank, your stock broker, a corporate VPN, or something similar, you should check your system for viruses and spyware. Update your anti virus program and scan your system. If you do not have any anti spyware software on your system, you can download AdAware and Spybot Search&Destroy from www.download.com. They are free and are very effective at cleaning unwanted adware, spyware and other "malware" from your system.
Many websites today are shielded behind a secure server and firewall. If you attempt to connect to a secured site, the firewall and security precautions will prevent access if your system is infected with viruses and/or spyware. It is one way that many websites are designed to protect themselves. Colleges, uinversities, government sites, and many others are configured this way.
Can you get to this particular site from a different computer?
It's not a secure site. It is a vbulletin forum site. I have never had trouble with it, and used it everyday. Then the other day it just started saying "server not found".
I've run my spybot and adaware programs and it didn't help any. My antivirus hasn't caught anything either, and i just reformatted my computer about 3 weeks ago so I shouldn't have any viruses.
I know that the site is up because I've talked to the owner of the site and a couple of other people who regularly use it, and they say it is fine.
Have you added firewall software to your computer? Have you updated the firewall on your computer? Can you ping the site -- either by IP address or by URL? Have you tried a system restore to the day that you last tried to access this site?
You can ping the site as follows: Click Start->Run and enter CMD. Click OK. When the black window appears, type in ping www.thatsite.com (replace with the correct web address).
It is interesting that you pinged the 70. ... IP address and got responses from a 192. ... IP address. What IP address responds if you ping www.dell.com?
yes, it pinged the site when i typed in the IP address.
>ping 70.84.108.196
Pinging 70.84.108.196 with 32 bytes of data:
Reply from 192.168.70.1: Destination net unreachable.
Reply from 192.168.70.1: Destination net unreachable.
Request timed out.
Reply from 192.168.70.1: Destination net unreachable.
Ping statistics for 70.84.108.196:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
Pinging www.dell.com [143.166.224.178] with 32 bytes of data:
Reply from 192.168.70.1: Destination net unreachable.
Request timed out.
Reply from 192.168.70.1: Destination net unreachable.
Request timed out.
Ping statistics for 143.166.224.178:
Packets: Sent = 4 Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
Try to ping it by IP address. The IP address of that site is 70.84.108.196. Open the CMD window and type in ping 70.84.108.196. Can you ping it this way?
Try using a dedicated DNS server instead of using your router as a DNS server. You can sneak in and use one of the RR DNS servers or even one from a different ISP. Try putting these IP addresses in to use as your DNS servers :
BigBrother
2 Intern
•
4.8K Posts
0
January 22nd, 2006 15:00
cbktheman,
I would suspect that you are not connecting to the internet at all. The image you see of your home page may very will be a cached version stored locally on your system. To verify this, when your home page is visible, press F5 on your keyboard to refresh the page. I suspect that you will be confronted with the dreaded "Page cannot be displayed" message.
In order to help diagnose this issue, several questions should be considered:
1. When did this problem start?
2. Have you installed any new programs, firewalls, security programs or any new hardware on your system?
3. What steps have you already tried in your efforts to resolve this problem?
Some diagnostic questions --
What is the IP address of your computer? To find out, click Start->Run and type in CMD. Click OK. When the black window appears, type in ipconfig /all and press Enter. Reply here with all of the info which is returned.
Steve
BigBrother
2 Intern
•
4.8K Posts
0
January 22nd, 2006 16:00
gudeman,
If the particular site is a secure site such as your bank, your stock broker, a corporate VPN, or something similar, you should check your system for viruses and spyware. Update your anti virus program and scan your system. If you do not have any anti spyware software on your system, you can download AdAware and Spybot Search&Destroy from www.download.com. They are free and are very effective at cleaning unwanted adware, spyware and other "malware" from your system.
Many websites today are shielded behind a secure server and firewall. If you attempt to connect to a secured site, the firewall and security precautions will prevent access if your system is infected with viruses and/or spyware. It is one way that many websites are designed to protect themselves. Colleges, uinversities, government sites, and many others are configured this way.
Can you get to this particular site from a different computer?
Steve
gudeman
34 Posts
0
January 22nd, 2006 16:00
Every site that i try to connect to, I can get there fine, except for one.
When i try to access this site, i get the 'server not found' page. Every other site works fine, and i haven't been IP banned from this certain site.
gudeman
34 Posts
0
January 22nd, 2006 17:00
I've run my spybot and adaware programs and it didn't help any. My antivirus hasn't caught anything either, and i just reformatted my computer about 3 weeks ago so I shouldn't have any viruses.
I know that the site is up because I've talked to the owner of the site and a couple of other people who regularly use it, and they say it is fine.
gudeman
34 Posts
0
January 22nd, 2006 18:00
and how do i ping the site?
cbktheman
19 Posts
0
January 22nd, 2006 18:00
(C) Copyright 1985-2001 Microsoft Corp.
Ethernet adapter Local Area Connection 8:
IP Address. . . . . . . . . . . . : 208.54.28.104
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Default Gateway . . . . . . . . . : 208.0.0.1
IP Address. . . . . . . . . . . . : 192.168.1.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
IP Address. . . . . . . . . . . . : 192.168.1.102
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
Autoconfiguration IP Address. . . : 169.254.101.152
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
BigBrother
2 Intern
•
4.8K Posts
0
January 22nd, 2006 18:00
gudeman,
Have you added firewall software to your computer?
Have you updated the firewall on your computer?
Can you ping the site -- either by IP address or by URL?
Have you tried a system restore to the day that you last tried to access this site?
Steve
BigBrother
2 Intern
•
4.8K Posts
0
January 22nd, 2006 18:00
gudeman,
You can ping the site as follows: Click Start->Run and enter CMD. Click OK. When the black window appears, type in ping www.thatsite.com (replace with the correct web address).
Steve
BigBrother
2 Intern
•
4.8K Posts
0
January 22nd, 2006 18:00
gudeman,
It is interesting that you pinged the 70. ... IP address and got responses from a 192. ... IP address. What IP address responds if you ping www.dell.com?
Steve
gudeman
34 Posts
0
January 22nd, 2006 18:00
"ping request could not find host www.srtsyndicate.com. Please check the name and try again."
gudeman
34 Posts
0
January 22nd, 2006 18:00
>ping 70.84.108.196
Pinging 70.84.108.196 with 32 bytes of data:
Reply from 192.168.70.1: Destination net unreachable.
Reply from 192.168.70.1: Destination net unreachable.
Request timed out.
Reply from 192.168.70.1: Destination net unreachable.
Ping statistics for 70.84.108.196:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
BigBrother
2 Intern
•
4.8K Posts
0
January 22nd, 2006 18:00
cbktheman,
How many network cards are installed in your computer?
Steve
gudeman
34 Posts
0
January 22nd, 2006 18:00
Pinging www.dell.com [143.166.224.178] with 32 bytes of data:
Reply from 192.168.70.1: Destination net unreachable.
Request timed out.
Reply from 192.168.70.1: Destination net unreachable.
Request timed out.
Ping statistics for 143.166.224.178:
Packets: Sent = 4 Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
Message Edited by gudeman on 01-22-2006 02:49 PM
Message Edited by gudeman on 01-22-2006 02:50 PM
BigBrother
2 Intern
•
4.8K Posts
0
January 22nd, 2006 18:00
BigBrother
2 Intern
•
4.8K Posts
0
January 22nd, 2006 19:00
gudeman,
Try using a dedicated DNS server instead of using your router as a DNS server. You can sneak in and use one of the RR DNS servers or even one from a different ISP. Try putting these IP addresses in to use as your DNS servers :
68.52.0.6
68.52.0.5
These are some Comcast DNS servers.
Steve