To help troubleshoot this problem, on the computer with the problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.

I thought we were trying to diagnose a problem with the connection to the router.  You ran the ipconfig command while the computer was connected to the cable modem, and all it shows is that you are sucessfully connecting to the cable modem.

 

When you change the connection between a cable modem and another device, note that you must ALWAYS do a complete reset of the network (are you doing this?).   If not, make sure you that you turn everything off, wait 5 minutes, turn on the cable modem first and wait another few minutes, then turn on the device that is directly connected to the cable modem.

 

If you haven't been doing this, it may explain why you are having a problem.   In any event, if the problem is not solved by doing this, do the reset again, connect the router to the modem, and then run the ipconfig command again while you are trying to connect by wireless to the router.  Post the results.

 

Steve

volcana11

 

As directed

 

C:\Users\michael>ipconfig/all

 

Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : mike-PC

   Primary Dns Suffix  . . . . . . . :

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

   DNS Suffix Search List. . . . . . : twcny.rr.com

 

Ethernet adapter Local Area Connection:

 

   Connection-specific DNS Suffix  . : twcny.rr.com

   Description . . . . . . . . . . . : Intel(R) 82562V-2 10/100 Network Connecti

on

   Physical Address. . . . . . . . . : 00-1D-09-96-CF-32

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::b08a:3649:782e:110%12(Preferred)

   IPv4 Address. . . . . . . . . . . : 74.71.170.137(Preferred)

   Subnet Mask . . . . . . . . . . . : 255.255.254.0

   Lease Obtained. . . . . . . . . . : Saturday, August 16, 2008 6:20:13 PM

   Lease Expires . . . . . . . . . . : Sunday, August 17, 2008 11:12:19 PM

   Default Gateway . . . . . . . . . : 74.71.170.1

   DHCP Server . . . . . . . . . . . : 10.218.160.1

   DHCPv6 IAID . . . . . . . . . . . : 151002377

   DNS Servers . . . . . . . . . . . : 24.92.226.40

                                       24.92.226.41

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Wireless LAN adapter Wireless Network Connection:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Broadcom 802.11g Network Adapter

   Physical Address. . . . . . . . . : 00-1E-8C-ED-FE-3D

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 6:

 

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

   Physical Address. . . . . . . . . : 02-00-54-55-4E-01

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:1477:26d3:b5b8:5576(Pref

erred)

   Link-local IPv6 Address . . . . . : fe80::1477:26d3:b5b8:5576%8(Preferred)

   Default Gateway . . . . . . . . . :

   NetBIOS over Tcpip. . . . . . . . : Disabled

 

Tunnel adapter Local Area Connection* 7:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : isatap.{198B69D4-E7B3-4296-B6DD-1F195BDB8

07B}

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 10:

 

   Connection-specific DNS Suffix  . : twcny.rr.com

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::200:5efe:74.71.170.137%13(Preferred

)

   Default Gateway . . . . . . . . . :

   DNS Servers . . . . . . . . . . . : 24.92.226.40

                                       24.92.226.41

   NetBIOS over Tcpip. . . . . . . . : Disabled

 

Tunnel adapter Local Area Connection* 11:

 

   Connection-specific DNS Suffix  . : twcny.rr.com

   Description . . . . . . . . . . . : Microsoft 6to4 Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   Temporary IPv6 Address. . . . . . : 2002:4a47:aa89::4a47:aa89(Preferred)

   Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301

   DNS Servers . . . . . . . . . . . : 24.92.226.40

                                       24.92.226.41

   NetBIOS over Tcpip. . . . . . . . : Disabled

 

 

 

That did it.  The reset info is certainly not evident in the instructions for setting up a wireless network.  Thanks for your help.  I ended up using the new router (Dlink) and the network magic software that came with it.  After the router was recognized by the computer the software was very good in getting me online, security settings, sharing etc.

 

Again thanks for your help.  Still cannot figure out where system went haywire.  Only event that ocurred was a windows update during the night hours.