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July 15th, 2010 04:00

Reappearing Error Message: Dell Wireless WLAN Card Wireless Network Controller stopped working and was closed.

In 2008 I had trouble with this Dell Inspiron 1420, under warranty I called and downloaded two drivers, one for my wireless card and another for my Audio.  Less than a month later I had trouble with the wireless card & called Dell Again but seeing as my warranty expired they refused to help despite this probably being a continuation of the same problem.  I found some drivers on their site & things seemed to be working alright until my computer got infected with Security Tools Malware.  After starting the clean up & being able to use the computer I occassionally get the following error message:

           Dell Wireless WLAN Card Wireless Network Controller  stopped working and was closed

          A problem caused the application to stop working correctly.  Windows will notify you if a solution is available.

I try to follow the instructions---swear I'm not a total idiot but the Windows notification only tells me to go to the card's site to download new drivers.  For the life of me I keep findinig different names for this card all over can someone tell me where to DEFINATIVELY locate the actual card &/or network controller that I need to download an appropriate driver?

I have tried finding some drivers and they all appear to already be on my computer.  I re-install them and the problem seems to persist.

I rarely use my wireless card as I have a wired network at home and the error message pops up VERY SPORADICALLY so I'm never sure if I've fixed it or how to check if I've fixed it.  There is a WiFi spot by my house & I never seem to have trouble accessing it but unsure if this problem is stable or if it just appears & freaks out some time.

If anyone can help out on this I would be greatful--I just have this stinking feeling that when I REALLY need the wireless thing that will be the day it actually stops working--Murphy's Law.

Thanks!

 

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July 18th, 2010 13:00

 uljanap,

 

Make and model of your computer and operating system helpful. If you know the wire adapter, it can also be helpful.

 

If you have a wireless adapter, that will be helpful.

 

Wireless router, make and model also helpful with they type of security and channel you're using.

 

 

Rick

2 Posts

July 19th, 2010 03:00

HI RIck!

It's a Dell Inspiron 1420 running Vista Home Premium.

 in the Dell Wireless Utilitiy I am told I have:

Wireless Adapter: Dell Wireless 1395 WLAN Mini Card

I have run this patch: R172217 that I found on the Dell Website

 

I don't even know what a wire adapter is so help me get you the information if you could

I don't have a wireless router as I have wired internet at home, I use the wireless function when I'm out & about.  They are usually pulic free wifi spots so unsure where to find security & channel....?

 

Thanks for your help!

uljanap

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July 19th, 2010 10:00

 uljanap,

 

Try running Finding System Information

 

At the bottom, it will tell you your network adapters.

 

Is the network adapter enabled in the bios(press F2 at startup)?

 

 

Rick

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