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15496

April 29th, 2008 23:00

Receiving signal but no connection

I have an Inspiron 6000 with an Intel(R) PRO/Wireless 2200BG wireless card.  About a week ago I was working on the computer and out of the blue, I lost my internet connection.  I had (and still have) a strong signal from my NetGear router and my other computer was working fine, but I was receiving the error message, "Limited or no connectivity."  Since then I have rebooted, "repaired", restarted, disconnected, reconnected, ipconfig'd, msconfig'd, and sifted through pages and pages of emails hoping to find an answer.  Here are my connection stats.

 

-when I enter ipconfig /renew I receive the following:  An error occurred while renewing interface Wireless Network Connection:  unable to contact your DHCP server.  Request has timed out.

 

When I enter ipconfig /all 

 

Windows IP Configuration

        Host Name . . . . . . . . . . . . : Dell
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Hybrid
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection:

        Connection-specific DNS Suffix. . . . . . . . . . . : 
        Description . . . . . . . . . . . :   Intel(R) PRO/Wireless 2200BG Network
        Physical Address. . . . . . . . . : 00-0C-F1-95-E3-6C

Connection
        Physical Address. . . . . . . . . : 00-16-6F-47-30-21
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 169.254.252.168
        Subnet Mask . . . . . . . . . . . : 255.255.0.0
        Default Gateway . . . . . . . . . : 
       

I have been able to connect to the internet through the ethernet connection.  I have disabled the other Local Area Connections when retrying the Wireless Connection.  In addition, I manually configured the IP address using the info from my "good" computer and it does provide both detection and connection of the signal, but the signal is not being received.

 

Any help would be much appreciated.  Thanks in advance.

2 Intern

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28K Posts

April 29th, 2008 23:00

Have you tried power cycling the router (turning it off and then turning it back on)?  Do you have other computers that can successfully connect by wireless through this router?  Do you have security enabled on the router?  If so, if you disable the security, does the problem remain?

 

Steve

2 Intern

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12K Posts

April 30th, 2008 01:00

Those results look like a typical XP output, so have you tried resetting the IP stack?  The wired connection is not seeing the router either.

 

http://willsit.com/resources.aspx



TCP/IP stack repair options for use with Windows XP with SP2.


For these commands, Start, Run, CMD to open a command prompt.


Reset WINSOCK entries to installation defaults: netsh winsock reset catalog


Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log
Reboot the machine.

2 Intern

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28K Posts

April 30th, 2008 01:00

Try first downloading the latest drivers for the wireless adapter from the Dell Support, then, before installing them, boot into safe mode and uninstall the wireless adapter.  Reboot into Normal mode, then run the downloaded file to reinstall the wireless adapter.  Let us know if this fixes the problem.

 

Steve

5 Posts

April 30th, 2008 01:00

Have you tried power cycling the router (turning it off and then turning it back on)?  Yes  Do you have other computers that can successfully connect by wireless through this router?  Yes, I also confirmed that if I plug the ethernet cable into my router and into my Inspiron, it will connect to the internet (given that I change connections, disabling my wireless connection).  Do you have security enabled on the router?  Only a password to connect to my network  If so, if you disable the security, does the problem remain?  Yes

5 Posts

April 30th, 2008 01:00

Try first downloading the latest drivers for the wireless adapter from the Dell Support, then, before installing them, boot into safe mode and uninstall the wireless adapter.  Reboot into Normal mode, then run the downloaded file to reinstall the wireless adapter.  Let us know if this fixes the problem.  Woops, maybe...I did that except I downloaded and reinstalled ALL in NORMAL mode.

2 Intern

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12K Posts

April 30th, 2008 02:00

Reboot everything.  Power up the modem, router, and pc in that order waiting about 3-4 minutes in between each.

 

If no luck, Google for a program named Winsockfix for XP and run it.

5 Posts

April 30th, 2008 02:00

For these commands, Start, Run, CMD to open a command prompt.


Reset WINSOCK entries to installation defaults: netsh winsock reset catalog


Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log
Reboot the machine.

 

Tasks completed...success, kinda.  I now am connected and have a strong signal.  However, the "Activity" on my Wireless Network Connection Status shows the "Sent" Packets with a number, but ZERO are being received...start with disconnecting router, etc. and reconnecting???

5 Posts

April 30th, 2008 02:00

Thank you for the computer help.  If these things don't work I think it might be time for a computer donation!

 

Also, THANK YOU for your service to our country!

2 Intern

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381 Posts

April 30th, 2008 14:00

THANK YOU for your service to our country <---AMEN from me.

2 Intern

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12K Posts

April 30th, 2008 14:00

Thank you for your kind words. They are appreciated.
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