Revisit Conexant modem D480MDC V.9x standby problems

Question

Have tried all suggested tips from Dell and message board, including disabling quicken and other scheduling devices, changing modem and communications ports, disabling all services except microsoft, and clearing all startup programs.  No joy.  The only thing that works is when I disable the modem driver, which is the latest one from the Dell download site.  Any other suggestions?

MikeBi58 · Answer

Hello frankmor,

Welcome to the Dell Community Forum,

Have you tried uninstalling the Quicken or any Adobe products that you may have installed? Also could you post the exact error message that you're getting please, to get a resolution.Hope that this helps.

Thanks,

johnallg · Answer

@DELL-MikeB wrote:

Have you tried uninstalling the Quicken or any Adobe products that you may have installed?

Kind of a drastic measure isn't it, just to get the modem to go into standby? Usually for everyone with Quicken, just disabling the Update Manager does the trick.

frankmor · Answer

I don't think my last post went through.  I did erase Adobe, just to see what would happen.  Nothing!  I had previously disabled Quicken's update manger and every other manager I could find.  Still no change.  The Dell Help site even suggested I erase and re-install Windows XP, and Service Pack 2.  What a great way of getting rid of me.  I did this a few years ago with Windows 2000, per instructions from that same site, and it was an unqualified non-success.  I don't know what else to try, besides disabling the modem driver itself every time that I want to enter standby (which is often).

catsi · Answer

Did you find a solution - I have the exact same problem....?

Akule50 · Answer

Have you tried disabling 'mrtRate', as mentioned in the thread 'here'? If the above has no effect, you could also try stopping/disabling the 'Automatic Update' service and the 'Background Intelligence' service (Start/Run - type services.msc)... to see if they have any effect. I don't know if it'll help... but if it does, you'll need to re-enable them when you visit the Windows Update website. Aloha,Rod

Networking, Internet, & Bluetooth

Revisit Conexant modem D480MDC V.9x standby problems

Was this post helpful?