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7 Posts

16951

January 16th, 2004 21:00

Router installed... power management problem?

I just installed a router to my new dsl  modem so I could wire up two computers.

It seems when the computer is inactive for a period of time( no email coming ,etc.)

the router connection to the modem seems to disconnect.

netgear says it's a power management problem

what should my settings be?

I'm running windows xp.

Thanks.

740 Posts

January 17th, 2004 11:00

What model is the Netgear router? Also, what manufacturer and model is the DSL modem?

7 Posts

January 17th, 2004 14:00

netgear wgr 614 v2

modem westell wirespeed

7 Posts

January 17th, 2004 20:00

Well, I talked to someone at staples and it seems there's a power management feature that needed to be disabled in the network card on  my computer. I'll see if it works tonite.

 

740 Posts

January 18th, 2004 02:00

You may also want to check the idle timeout setting, this would be under basic settings from the setup menu of the router.

7 Posts

January 18th, 2004 11:00

Well, that didn't work. Could someone be tapping into my connection and this disconnects me? Last nite, it was disconnecting service while I was on. Went to load page and nothing.

740 Posts

January 18th, 2004 12:00

If you have checked the idle timeout, it should be set to 0 for never, and this is not the issue, you may want to update the firmware. Firmware updates include added enhancements and bug fixes. You can download the most recent firmware update here. The instructions are at the bottom of the page just above the download link.

7 Posts

January 18th, 2004 12:00

Idle time is at 0.

Updated the firmware.

What else could it be?

running xp.

Just scanned entire system for trojan horse-went into safe mode and nothing was detecte

7 Posts

January 18th, 2004 12:00

also, I have the wgr614v2 which has different download then the one you supplied the link to.i'm update firmware 2.04 instead.

If I don't go through the router, my connection stays up and running.

could something be wrong in my network setup?

I do setup but just don't stay connected.

thanks

740 Posts

January 18th, 2004 13:00

Can you provide the name of your ISP?

7 Posts

January 18th, 2004 13:00

verizon dsl

740 Posts

January 18th, 2004 14:00

You may want to check out the Verizon DSL help forum at Broadband Reports. There is an extensive Verizon FAQ on the site as well. You will most likely find the answer there. You can post in the forum if you are not a member, however, if you register, you may find help quicker.
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