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October 29th, 2007 18:00

Service Tech said need Protocol for internet not drivers

What does that mean?  Where do I find that? And where would I load them?  Dell Laptop Inspiron 1000.  Problem is it won't connect to internet.  The router at times says it's connected but won't go online.  Reloaded ethernet drivers and it connected for awhile and then the next time back to the same problem.  Even with the wireless card connection.

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12K Posts

October 30th, 2007 03:00

Wired or wireless connections? I am presuming this is a wireless issue, which in that case make sure your router has the latest firmware and the latest driver for the card.

http://willsit.com/resources.aspx http://www.microsoft.com/windowsxp/using/networking/setup/default.mspx http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9002706&source=rss_news10 http://www.pcmag.com/article2/0,4149,1277020,00.asp http://www.microsoft.com/windowsxp/using/security/expert/bowman_wirelesssecurity.mspx http://www.microsoft.com/athome/moredone/wirelesssetup.mspx

 If the access point only accepts WPA connections, and it wants a key of under 64 characters in length, and it doesn't support Windows Connect Now ... you can't connect automatically. Instead, you have to enter the WPA key manually: When running the aforementioned Wizard, there's an option to "Manually assign a network key" that you have to pick. It seems that selecting WPA causes the Wizard to create a 64-character encryption key; it isn't uncommon for older access points to only want a 63-character (or shorter, like 50 characters in this case) key, which makes the Wizard barf. Entering the key manually lets you respect the access point's limit. The trick with Windows Connect Now is that part of the standard specifies a 64-character key, so devices supporting Connect Now will accept a 64-character key.



Message Edited by jmwills on 10-30-2007 06:09 AM
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