9 Legend

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30.3K Posts

February 4th, 2014 09:00

Kris,

Restart the computer and run the full diagnostics, press F12 at startup. report back any error codes.

Download and install Resplendence Software - WhoCrashed

Click on analyze and see what caused the crash.

Rick

February 4th, 2014 15:00

Hi Rick, 

Thanks so much for your reply.

I ran the WhoCrashed software, and it pointed me to the problem driver.

With a little googling, I found a updated driver that solved my problem.

I was my Athero (qualcom) wireless adapter driver.

Thanks again,

Kris

February 4th, 2014 16:00

Hey Rick,

Thanks for  your reply,

I had no errors with the Diagnostics, so I ran WhoCrashed.

It identified my wireless adapters driver as the culprit.

Downloaded a new version of my driver, and it works great.

Thanks again,

Kris

9 Legend

 • 

30.3K Posts

February 4th, 2014 17:00

Kris,

Glad you got it working! :emotion-21: Thanks for posting back.

Take care,

Rick

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