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17 Posts

7884

November 30th, 2005 11:00

Some websites are closing my Firefox window

Hello,

Strange thing is happening when i try to check some websites. I was trying to open "jurney planner" from "transport for London" website and when i click on it everything is gone. It closes my all firefox (i was trying to do this through IE and it's the same thing). It happend before on couple of other websites and it's relly annoying me. Somethimes i need to check quickly something and i can't. It doesn't actually disconect me just close the firefox window (or IE).
I checked my computer for viruses, i scanned with four different spyware/virus scanners and they didn't find anything.
Anyone knows what can cause this?

2 Intern

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28K Posts

November 30th, 2005 19:00

Have you tried deleting your temporary internet files, including all offline content?

Steve

17 Posts

December 1st, 2005 18:00

Hi Steve,
I'm cleaning my computer regularly and deleting all temp. internet files so this isn't causing the problem.

2 Intern

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28K Posts

December 1st, 2005 19:00

Please provide the exact URLs of the sites that are causing the problem and we can troubleshoot from there.

Steve

17 Posts

December 1st, 2005 20:00

The latest ones are:
1.http://www.the-london-map.co.uk/,
2.www.tfl.gov.uk/ ,
3.http://fr.trendmicro-europe.com/consumer/housecall/housecall_launch.php

The first one closes the internet straigt away.
Second and third i manage to open but i can't go further, ie.trend micro doesn't let me to scan my computer.
I hope this will help.

2 Intern

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28K Posts

December 1st, 2005 21:00

At least the first one requires Java.  The Java Runtime Environment might be corrupted.  Try reinstalling Java from the following site:

http://www.java.com/en/download/windows_automatic.jsp

Steve

17 Posts

December 2nd, 2005 19:00

Hi Steve, I did as you suggested and it worked, thank you for your help :)
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