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23 Posts
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28461
September 7th, 2013 15:00
Studio XPS 8000 desktop wifi problem - Windows 7
I had always used my desktop with a wired connection but I recently moved and now I need wireless. And its not working. Some history:
- Before I moved, I tried out wiireless at my old location with my home wifi and it was perfect. Easily connected and solid. Now I am at the new location where there is no cable jack where the desktop is. I also ran into serious (6-week) problems getting Comcast internet installed so I had NOTHING for awhile. ouch!
- I got a Verizon mobile hotspot for awhile to tide me over. My laptop (Vista) was happy with it but my desktop (W7 Ultimate 64bit) was not. Very touchy.
- So then my brand new neighbor graciously offered to share her wifi until I got internet installed. (they are attached condos, so proximity is not a big deal).
- Initially I saw many neighborhood access points on the available list, but after I connected to hers, all those access points disappeared. Not that I cared... just noting it. Actually she broadcasts two SSIDs and I saw them both. And I saw her printer. That's it.
- Finally, I got internet installed here. My access point from my router stayed the same settings as old house. Didn't touch any settings. It is WPA2-AES. I connected my Android phone, Kindle Fire, Canon Printer, Vista HP Laptop easily to it. But the desktop. nope. I could not see my network -- same as not seeing any other neighborhood access points. On my Vista laptop, I see dozens.
- Tried tons of stuff but still scratching head. I disconnected hers. Refresh the connection list. Reset everything a gazillion times. Read millions of articles. Did Windows Update. Got new driver (I think was same as old). Uninstalled and reinstalled again. Uninstalled AVG 2013. Checked every W* service and Dell* service and all seems in order. No errors in event logs of interest except I noticed that WLAN-AutoConfig starts and stops a lot. Could be normal; also looks like ethernet adapter looking for address at times. I also looked at all the advanced properties of network card. Generally matches defaults. THe only place I see my SSID is in Manage Wireless Networks. I moved it to the top but did not help. One or two times mine did show up in the the Internet Connection list but it had 0 signal. I have tried to add it manually, but it knows there is another network by that name.
I have a feeling the fix is something simple and obvious that is alluding me. Help Please!!
I was thinking of just purchasing a new USB WIreless Adapter and trying that, but I have a sneaky feeling it is some Windows 7 configuration thing.
The network adapter is: Dell Wireless 1505 Draft 802.11n WLAN Mini-Card.
The router is fairly new with new firmware: Netgear WNDR800 2.4Ghz b/g/n and 5Ghz a/n. WPA2-PSK[AES]
I could try lesser security but shouldn't have to. All my other devices would have to reconnect (pita). Besides, this EXACT same hardware and settings worked fine before I moved. That's the scratching head part!!!
Sorry so long.... trying to be complete


gardengal4
23 Posts
0
September 11th, 2013 16:00
Got a USB wireless adapter. All's well. Not sure if builtin problem was fix-able or not, but time to move on with the workaround.